How To Fix S1497 - No information available &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: S1 - Statistik / SAP-Monitor

  • Message number: 497

  • Message text: No information available &

  • Show details Hide details
  • What causes this issue?

    For the selected entry, no additional information is available.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message S1497 - No information available & ?

    The SAP error message S1497 "No information available" typically indicates that the system could not find any relevant data for the query or transaction you are trying to execute. This can occur in various contexts, such as when trying to access reports, master data, or transaction details.

    Possible Causes:

    1. Data Not Available: The specific data you are trying to access does not exist in the system. This could be due to data not being created, deleted, or archived.
    2. Selection Criteria: The selection criteria you have entered may be too restrictive, leading to no results being returned.
    3. Authorization Issues: You may not have the necessary authorizations to view the data, which can lead to the system not displaying any information.
    4. System Configuration: There may be configuration issues in the system that prevent data from being displayed correctly.
    5. Technical Issues: There could be underlying technical issues, such as database connectivity problems or system performance issues.

    Solutions:

    1. Check Data Availability: Verify that the data you are trying to access actually exists in the system. You can do this by checking the relevant tables or using other transactions.
    2. Review Selection Criteria: Reassess the selection criteria you are using. Try broadening the criteria to see if any data is returned.
    3. Authorization Check: Ensure that you have the necessary authorizations to access the data. You may need to contact your SAP security team to verify your access rights.
    4. Consult Documentation: Check the SAP documentation or help files related to the specific transaction or report you are using for any known issues or additional guidance.
    5. System Logs: Review system logs (transaction SM21) for any errors or warnings that might provide more context about the issue.
    6. Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to the error message.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to the area you are working in, as they may provide alternative ways to access the data.
    • User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to diagnose and potentially resolve the S1497 error in SAP.

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