How To Fix S1460 - No authorization to log on to SAP Support Portal

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 460

• Message text: No authorization to log on to SAP Support Portal

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message S1460 - No authorization to log on to SAP Support Portal ?

  The SAP error message "S1460 No authorization to log on to SAP Support Portal" typically indicates that the user does not have the necessary permissions to access the SAP Support Portal. This can occur for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User Role and Authorization Issues: The user may not have the appropriate roles or authorizations assigned in the SAP system to access the Support Portal.
  User Status: The user account may be inactive or not properly set up in the SAP system.
  Incorrect User ID or Password: The user may be entering an incorrect user ID or password when trying to log in.
  Account Not Linked: The SAP user account may not be linked to an SAP S-user ID, which is required for accessing the Support Portal.
  Expired S-user ID: The S-user ID may have expired or been deactivated.
  
  Solutions:
  
  Check User Roles: Ensure that the user has the necessary roles assigned to access the SAP Support Portal. This may involve checking with your SAP security administrator.
  Verify User Status: Confirm that the user account is active and properly configured in the SAP system.
  Reset Password: If the user is having trouble logging in, verify that they are using the correct credentials. If necessary, reset the password.
  Link S-user ID: If the user does not have an S-user ID, they will need to create one. If they have one but it is not linked to their SAP user account, the SAP administrator can assist in linking the accounts.
  Check Expiration: Verify if the S-user ID is still valid and has not expired. If it has, the user may need to contact SAP support to renew it.
  
  Related Information:
  
  SAP Support Portal: The SAP Support Portal is a platform for customers to access support services, documentation, and other resources provided by SAP.
  S-user ID: This is a unique identifier assigned to users for accessing SAP services, including the Support Portal. It is essential for customers to have an S-user ID to log in.
  SAP Notes: You can search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or updates regarding authorization issues.
  
  If the problem persists after checking the above points, it may be necessary to contact SAP support for further assistance.