How To Fix S1376 - Database instance was not active at reset time

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 376

• Message text: Database instance was not active at reset time

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S1376 - Database instance was not active at reset time ?

  The SAP error message S1376, which states "Database instance was not active at reset time," typically indicates that there is an issue with the database instance that the SAP system is trying to connect to or interact with. This error can occur in various scenarios, such as during system startup, when trying to access the database, or when performing certain operations that require database connectivity.
  Causes:
  
  Database Instance Not Running: The most common cause is that the database instance is not running or has crashed.
  Configuration Issues: There may be misconfigurations in the database connection settings in the SAP system.
  Network Issues: Network problems can prevent the SAP system from connecting to the database.
  Database Lock: The database might be locked or in a recovery state, preventing access.
  Resource Limitations: Insufficient system resources (CPU, memory, disk space) can lead to the database instance being unable to start or operate correctly.
  
  Solutions:
  
  Check Database Status: Verify that the database instance is running. You can do this by using database management tools or command-line utilities specific to your database (e.g., Oracle, SQL Server, HANA).
  Start the Database: If the database is not running, start it using the appropriate commands or tools.
  Review Configuration: Check the SAP system's database connection settings in the instance profile or configuration files to ensure they are correct.
  Check Logs: Review the database logs and SAP logs for any error messages or warnings that could provide more context about the issue.
  Network Connectivity: Ensure that there are no network issues preventing the SAP system from connecting to the database. This includes checking firewalls, network configurations, and ensuring that the database server is reachable.
  Resource Monitoring: Monitor system resources to ensure that the database server has enough CPU, memory, and disk space to operate.
  Database Recovery: If the database is in a recovery state, follow the appropriate recovery procedures for your database system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP Notes often contain troubleshooting steps and solutions for known issues.
  Database Documentation: Refer to the documentation for your specific database system for more detailed troubleshooting steps and commands.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your database administrator or SAP support for further assistance.