How To Fix S1349 - Snapshot data not up-to-date (older than &1 seconds)

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 349

• Message text: Snapshot data not up-to-date (older than &1 seconds)

What causes this issue?

Every time snapshot of OS-Monitoring data are updated it is checked
whether the displayed values are up-to-date. The last
SAPOSCOL-Write-Time is compared with the current time of the monitored
component. If the timestamp is older than current timestamp - 2 x
collector interval the error message is raised.,,

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please try first to restart the underlying saphostagent (saphostexec
-restart) on the monitored component, as also the corresponding SAPOSCOL
process will be restarted. In most cases the problem should be gone
afterwards. But if the error message is raised again and the snapshot
data is not being updated its root cause has to be analyzed and found.
As it is very exceptional and can have many reasons<(>,<)> please
contact SAP Support by opening a customer message under component
BC-CCM-MON.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message S1349 - Snapshot data not up-to-date (older than &1 seconds) ?

  The SAP error message S1349, which states "Snapshot data not up-to-date (older than &1 seconds)," typically occurs in the context of SAP systems that utilize snapshot data for reporting or monitoring purposes. This error indicates that the snapshot data being accessed is stale or outdated, meaning it has not been refreshed within the expected time frame.
  Cause:
  
  Stale Data: The snapshot data has not been updated for a period longer than the configured threshold (indicated by &1 seconds).
  Long-running Processes: If there are long-running background jobs or processes that are not completing in a timely manner, they may prevent the snapshot from being updated.
  System Performance Issues: High system load or performance bottlenecks can delay the update of snapshot data.
  Configuration Issues: The configuration settings for the snapshot data refresh interval may be set too long or incorrectly.
  
  Solution:
  
  Refresh the Snapshot: Manually trigger a refresh of the snapshot data if possible. This can often be done through the relevant transaction or report in SAP.
  Check Background Jobs: Review the status of background jobs that are responsible for updating the snapshot data. Ensure they are running correctly and not stuck.
  Monitor System Performance: Use transaction codes like ST03N, ST22, or SM37 to monitor system performance and identify any bottlenecks or long-running processes.
  Adjust Configuration: If the refresh interval is set too long, consider adjusting the configuration settings to ensure that the snapshot data is updated more frequently.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), ST22 (Dump Analysis), and ST03N (Workload Analysis) to diagnose issues.
  SAP Basis Team: If you are unable to resolve the issue, it may be necessary to involve your SAP Basis team or system administrator for further investigation.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as there may be additional context or configuration settings that need to be addressed.
  
  By following these steps, you should be able to identify the cause of the S1349 error and implement a solution to ensure that your snapshot data is up-to-date.