How To Fix S1349 - Snapshot data not up-to-date (older than &1 seconds)

S1349 - Overview

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 349

• Message text: Snapshot data not up-to-date (older than &1 seconds)

What causes this issue?

Every time snapshot of OS-Monitoring data are updated it is checked
whether the displayed values are up-to-date. The last
SAPOSCOL-Write-Time is compared with the current time of the monitored
component. If the timestamp is older than current timestamp - 2 x
collector interval the error message is raised.,,

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please try first to restart the underlying saphostagent (saphostexec
-restart) on the monitored component, as also the corresponding SAPOSCOL
process will be restarted. In most cases the problem should be gone
afterwards. But if the error message is raised again and the snapshot
data is not being updated its root cause has to be analyzed and found.
As it is very exceptional and can have many reasons<(>,<)> please
contact SAP Support by opening a customer message under component
BC-CCM-MON.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message S1349 - Snapshot data not up-to-date (older than &1 seconds) ?

  The SAP error message S1349, which states "Snapshot data not up-to-date (older than &1 seconds)," typically occurs in the context of SAP systems that utilize snapshot data for reporting or monitoring purposes. This error indicates that the snapshot data being accessed is stale or outdated, meaning it has not been refreshed within the expected time frame.
  
  Cause:
  
  Stale Data: The snapshot data has not been updated for a period longer than the configured threshold (indicated by &1 seconds).
  Long-running Processes: If there are long-running background jobs or processes that are not completing in a timely manner, they may prevent the snapshot from being updated.
  System Performance Issues: High system load or performance bottlenecks can delay the update of snapshot data.
  
  Configuration Issues: The configuration settings for the snapshot data refresh interval may be set too long or incorrectly.
  
  
  Solution:
  
  Refresh the Snapshot: Manually trigger a refresh of the snapshot data if possible. This can often be done