How To Fix S1337 - Unknown error (look at /usr/sap/tmp/dev_coll)

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 337

• Message text: Unknown error (look at /usr/sap/tmp/dev_coll)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S1337 - Unknown error (look at /usr/sap/tmp/dev_coll) ?

  The SAP error message S1337, which indicates an "Unknown error" and suggests looking at the /usr/sap/tmp/dev_coll directory, typically relates to issues during the transport of objects in the SAP system. This error can occur during various operations, such as when trying to import or export transport requests.
  Possible Causes:
  
  Transport Directory Issues: The transport directory may have permission issues, or it may be corrupted.
  File System Problems: There could be issues with the underlying file system, such as insufficient disk space or file system corruption.
  Network Issues: If the transport is being executed over a network, there may be connectivity issues.
  Configuration Errors: Incorrect configuration in the transport management system (TMS) can lead to errors.
  Missing or Corrupted Files: The transport request may be missing files or may have corrupted files.
  
  Solutions:
  
  
  Check the Transport Directory:
  
  Navigate to the /usr/sap/tmp/dev_coll directory and check for any log files that may provide more details about the error.
  Ensure that the directory has the correct permissions and ownership.
  
  
  
  Check Disk Space:
  
  Verify that there is sufficient disk space available on the server where the transport directory resides. Use commands like df -h to check disk usage.
  
  
  
  Review Logs:
  
  Look for any relevant logs in the transport directory or in the SAP system logs (transaction SM21) that might provide more context about the error.
  
  
  
  Check TMS Configuration:
  
  Review the Transport Management System configuration to ensure that it is set up correctly. You can do this using transaction STMS.
  
  
  
  Recreate the Transport Request:
  
  If the transport request is corrupted, consider recreating it if possible.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  STMS - Transport Management System
  SM21 - System Log
  SE01 - Transport Organizer
  
  
  SAP Notes: Always check for the latest SAP Notes related to transport issues, as they may provide specific fixes or workarounds.
  
  By following these steps, you should be able to diagnose and potentially resolve the S1337 error in your SAP system.