How To Fix S1308 - There are system problems on the remote host (system failure)

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 308

• Message text: There are system problems on the remote host (system failure)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S1308 - There are system problems on the remote host (system failure) ?

  The SAP error message S1308, which indicates "There are system problems on the remote host (system failure)," typically arises when there are issues with the connection to a remote system or when the remote system itself is experiencing problems. This error can occur in various scenarios, such as when trying to access a remote database, connecting to an external system, or during remote function calls (RFC).
  Causes:
  
  
  Network Issues: Problems with the network connection between the SAP system and the remote host can lead to this error. This could be due to network outages, misconfigurations, or firewall settings blocking the connection.
  
  
  Remote System Down: The remote system you are trying to connect to may be down or experiencing its own issues, such as crashes or resource exhaustion.
  
  
  Configuration Errors: Incorrect configuration settings in the SAP system or the remote system can lead to connection failures. This includes incorrect RFC destination settings or missing authorizations.
  
  
  Resource Limitations: The remote system may be overloaded or running out of resources (CPU, memory, etc.), causing it to fail to respond to requests.
  
  
  Version Compatibility: Incompatibility between different versions of SAP systems or between SAP and the remote system can also lead to failures.
  
  
  Solutions:
  
  
  Check Network Connectivity: Verify that the network connection between the SAP system and the remote host is stable. You can use tools like ping or traceroute to diagnose network issues.
  
  
  Check Remote System Status: Ensure that the remote system is up and running. If it is down, you may need to restart it or resolve any issues that are causing it to be unresponsive.
  
  
  Review Configuration Settings: Check the RFC destination settings in the SAP system (transaction code SM59). Ensure that the connection parameters are correct, including the host name, system number, and client.
  
  
  Monitor Resource Usage: On the remote system, check for resource usage and logs to identify any performance issues. If the system is overloaded, consider optimizing it or increasing its resources.
  
  
  Check Authorizations: Ensure that the user credentials used for the connection have the necessary authorizations to access the remote system.
  
  
  Review Logs: Check the SAP system logs (transaction code SM21) and the remote system logs for any error messages that could provide more context about the failure.
  
  
  Consult Documentation: If the issue persists, consult SAP Notes or documentation related to the specific error message for additional troubleshooting steps or patches.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to error S1308.
  Transaction Codes: Familiarize yourself with transaction codes like SM59 (RFC Destinations), SM21 (System Log), and ST22 (Dump Analysis) for troubleshooting.
  System Monitoring: Use tools like SAP Solution Manager for monitoring system health and performance.
  
  If the problem continues after trying the above solutions, it may be necessary to involve your SAP Basis team or contact SAP support for further assistance.