How To Fix S1286 - User & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 286

• Message text: User & does not exist

What causes this issue?

The specified user name does not exist. If a client was specified,
then it does not exist in the specified client.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message S1286 - User & does not exist ?

  The SAP error message S1286, which states "User & does not exist," typically occurs when the system cannot find the specified user in the user master records. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User Not Created: The user has not been created in the SAP system.
  Incorrect User ID: The user ID entered is incorrect or misspelled.
  User Deactivation: The user account may have been deactivated or locked.
  Authorization Issues: The user may not have the necessary authorizations to access certain transactions or data.
  Client-Specific Issues: The user may exist in a different client but not in the current client you are logged into.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists. Enter the user ID and see if the user master record is available.
  
  
  
  Create User:
  
  If the user does not exist, you can create a new user using transaction code SU01. Ensure you fill in all required fields and assign appropriate roles and profiles.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typos or errors. Ensure that you are using the correct format and case sensitivity.
  
  
  
  Unlock/Reactivate User:
  
  If the user account is locked or deactivated, you can unlock or reactivate it using transaction code SU01. Make sure to check the "Lock" status and remove the lock if necessary.
  
  
  
  Check Client:
  
  Ensure that you are logged into the correct client where the user is supposed to exist. You can switch clients if needed.
  
  
  
  Authorization Check:
  
  If the user exists but still encounters issues, check the authorization roles assigned to the user. Use transaction code SU53 to analyze authorization failures.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance (to check roles assigned to users)
  
  
  
  User Master Record: This contains all the information related to a user, including their roles, profiles, and authorizations.
  
  
  Client Concept: SAP systems can have multiple clients, and user data is often client-specific. Make sure to check the user in the correct client.
  
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP Basis team or system administrator for further assistance.