How To Fix S1135 - Get hardware information time limit exceeded

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 135

• Message text: Get hardware information time limit exceeded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S1135 - Get hardware information time limit exceeded ?

  The SAP error message S1135, which states "Get hardware information time limit exceeded," typically occurs when the system is unable to retrieve hardware information within a specified time limit. This can happen for various reasons, including network issues, system performance problems, or configuration errors.
  Causes:
  
  Network Latency: Slow network connections can lead to timeouts when the system tries to fetch hardware information.
  System Performance: High CPU or memory usage on the server can slow down the response time for hardware queries.
  Configuration Issues: Incorrect settings in the SAP system or the underlying operating system can prevent successful retrieval of hardware information.
  Resource Availability: If the system is under heavy load or if there are insufficient resources (like CPU or memory), it may not respond in time.
  Database Issues: Problems with the database can also lead to delays in retrieving necessary information.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the hardware it is trying to query is stable and has low latency.
  Monitor System Performance: Use monitoring tools to check CPU, memory, and disk usage on the server. If the system is overloaded, consider optimizing performance or upgrading hardware.
  Review Configuration Settings: Check the configuration settings in both the SAP system and the operating system to ensure they are set correctly for hardware information retrieval.
  Increase Timeout Settings: If possible, increase the timeout settings for hardware information retrieval in the SAP configuration.
  Database Optimization: Ensure that the database is performing optimally. Check for locks, long-running queries, or other issues that could be causing delays.
  Restart Services: Sometimes, simply restarting the SAP services or the server can resolve temporary issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  System Logs: Review system logs (such as the developer trace files) for any additional error messages or warnings that could provide more context about the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.