How To Fix S1127 - Maximum waiting time for hardware information exceeded

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 127

• Message text: Maximum waiting time for hardware information exceeded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S1127 - Maximum waiting time for hardware information exceeded ?

  The SAP error message S1127, "Maximum waiting time for hardware information exceeded," typically occurs when the SAP system is unable to retrieve hardware information from the operating system within a specified time limit. This can happen for various reasons, including system performance issues, network delays, or configuration problems.
  Causes:
  
  Performance Issues: The system may be under heavy load, causing delays in processing requests.
  Network Latency: If the SAP system is trying to retrieve hardware information from a remote server, network issues could cause delays.
  Configuration Problems: Incorrect settings in the SAP system or the underlying operating system may lead to timeouts.
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) can lead to slow responses.
  Long-running Processes: Other processes running on the server may be consuming resources, leading to delays in retrieving hardware information.
  
  Solutions:
  
  Check System Performance: Monitor the system's performance metrics (CPU, memory, disk I/O) to identify any bottlenecks. Use tools like SAP's transaction ST03N for workload analysis.
  Increase Timeout Settings: If the issue is due to a timeout, consider increasing the timeout settings in the relevant configuration files or parameters.
  Network Diagnostics: If the hardware information is being fetched from a remote server, check the network connectivity and latency. Use tools like ping or traceroute to diagnose network issues.
  Review Configuration: Ensure that the SAP system and the operating system are correctly configured to allow for the retrieval of hardware information.
  Restart Services: Sometimes, simply restarting the SAP services or the server can resolve temporary issues.
  Check for Long-running Jobs: Use transaction SM37 to check for any long-running jobs that may be consuming resources and causing delays.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.