How To Fix S1122 - Customer specification defined by the system, cannot be changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: S1 - Statistik / SAP-Monitor

  • Message number: 122

  • Message text: Customer specification defined by the system, cannot be changed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message S1122 - Customer specification defined by the system, cannot be changed ?

    The SAP error message S1122, which states "Customer specification defined by the system, cannot be changed," typically occurs when you attempt to modify a customer-specific setting or configuration that is locked or restricted by the system. This can happen in various contexts, such as when dealing with customer master data, sales orders, or other related transactions.

    Cause:

    1. System Restrictions: The system has predefined rules or settings that prevent changes to certain customer specifications. This is often due to the configuration of the customer master data or specific business rules set by the organization.
    2. Data Locking: The data you are trying to change may be locked due to ongoing processes, such as open sales orders or billing documents.
    3. Authorization Issues: The user may not have the necessary permissions to make changes to the customer specifications.
    4. Customizations: There may be custom logic or enhancements in place that restrict changes to certain fields or data.

    Solution:

    1. Check Configuration: Review the configuration settings in the relevant SAP module (e.g., Sales and Distribution, Customer Relationship Management) to determine if the field or setting can be modified.
    2. Unlock Data: If the data is locked due to ongoing processes, ensure that all related transactions are completed or closed. You may need to consult with your SAP administrator or relevant team to unlock the data.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to make changes to the customer specifications. This may involve checking user roles and permissions in the SAP system.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and the context in which it occurs.
    5. Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate customer master data, such as XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the S1122 error and take appropriate action to resolve it.

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