How To Fix S1069 - Internal error: List of servers is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 069

• Message text: Internal error: List of servers is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S1069 - Internal error: List of servers is not available ?

  The SAP error message S1069, which states "Internal error: List of servers is not available," typically indicates an issue with the SAP system's ability to retrieve or access the list of application servers. This can occur due to various reasons, including configuration issues, network problems, or system inconsistencies.
  Causes:
  
  Network Issues: Problems with the network connection between the SAP application server and the database or other components can lead to this error.
  Configuration Errors: Incorrect settings in the SAP system configuration, such as the instance profile or the SAP router settings, can prevent the system from accessing the server list.
  System Load: High load on the SAP system or database can lead to timeouts or failures in retrieving server information.
  Database Issues: Problems with the database, such as being down or unreachable, can also cause this error.
  SAP Kernel Issues: Bugs or inconsistencies in the SAP kernel version being used may lead to internal errors.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP application server and the database is stable and functioning correctly. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify the configuration settings in the instance profile and ensure that they are correct. Check for any recent changes that might have affected the configuration.
  Monitor System Load: Use transaction codes like SM50 or SM66 to monitor the system load and check for any long-running processes that might be causing delays.
  Database Status: Check the status of the database to ensure it is up and running. You can use database management tools or transaction codes like DB02 to monitor database performance.
  Restart SAP Services: Sometimes, simply restarting the SAP application server or the entire SAP system can resolve transient issues.
  Check SAP Notes: Look for any relevant SAP Notes or patches that might address known issues related to this error. You can search the SAP Support Portal for updates or fixes.
  Kernel Upgrade: If the issue persists, consider upgrading the SAP kernel to the latest version, as this may resolve bugs that are causing the internal error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SMLG (Logon Groups) to gather more information about the error and system status.
  SAP Support: If the issue cannot be resolved with the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to facilitate troubleshooting.
  Documentation: Review the official SAP documentation for your specific version to understand any known issues or additional troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the S1069 error in your SAP system.