How To Fix S06840 - SAP NetWeaver Workload Statistics - TOTAL Collector

SAP Error Message - Details

• Message type: E = Error

• Message class: S06 - SAP Netweaver Workload Collector

• Message number: 840

• Message text: SAP NetWeaver Workload Statistics - TOTAL Collector

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S06840 - SAP NetWeaver Workload Statistics - TOTAL Collector ?

  The SAP error message S06840 related to the NetWeaver Workload Statistics - TOTAL Collector typically indicates an issue with the collection of workload statistics in the SAP system. This error can arise due to various reasons, including configuration issues, performance problems, or data inconsistencies.
  Cause:
  
  Configuration Issues: The workload collector may not be properly configured, leading to issues in data collection.
  Performance Bottlenecks: High system load or performance bottlenecks can prevent the workload collector from functioning correctly.
  Data Inconsistencies: Corrupted or inconsistent data in the workload statistics tables can lead to errors during data collection.
  Authorization Issues: The user executing the workload collector may not have the necessary authorizations to access the required data.
  System Errors: General system errors or bugs in the SAP NetWeaver version being used can also lead to this error.
  
  Solution:
  
  Check Configuration: Verify the configuration settings for the workload collector in transaction ST03N. Ensure that the settings are correct and that the collector is activated.
  Monitor System Performance: Use transaction ST06 or ST04 to monitor system performance. If there are performance issues, consider optimizing the system or scheduling the workload collector during off-peak hours.
  Check for Data Inconsistencies: Use transaction ST02 to check for buffer issues or inconsistencies in the workload statistics. You may need to clear or reset certain statistics if they are corrupted.
  Review Authorizations: Ensure that the user executing the workload collector has the necessary authorizations. You can check this in transaction SU53 or SUIM.
  Update SAP System: If the issue persists, check for any available SAP Notes or patches related to the error. Applying the latest updates can resolve known bugs.
  Consult SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  Related Information:
  
  Transaction Codes: 
  
  ST03N: Workload Analysis
  ST02: Tune Summary
  ST06: Operating System Monitor
  ST04: Database Performance Monitor
  
  
  SAP Notes: Search the SAP Support Portal for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for NetWeaver and workload statistics for more detailed information on configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue related to the S06840 error message in your SAP system.