How To Fix S06763 - The workload collector job is not periodically scheduled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: S06 - SAP Netweaver Workload Collector

  • Message number: 763

  • Message text: The workload collector job is not periodically scheduled

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message S06763 - The workload collector job is not periodically scheduled ?

    The SAP error message S06763 indicates that the workload collector job is not being scheduled periodically. This job is essential for collecting performance data and workload statistics in the SAP system. When this job is not scheduled, it can lead to gaps in performance monitoring and analysis.

    Cause:

    1. Job Scheduling Issues: The workload collector job may not be scheduled due to configuration issues or manual changes in the job scheduling settings.
    2. Background Job Deletion: The job might have been deleted or not created properly in the first place.
    3. Authorization Issues: The user who is supposed to schedule the job may not have the necessary authorizations.
    4. System Configuration: There may be issues with the system configuration that prevent the job from being scheduled.
    5. Job Status: The job might be in a status that prevents it from running (e.g., canceled or finished).

    Solution:

    1. Check Job Scheduling:

      • Go to transaction code SM37 to check the status of the workload collector job.
      • Look for the job named "SAP_WL_COLLECTOR" or similar, depending on your system configuration.
    2. Re-schedule the Job:

      • If the job is not scheduled, you can create a new job using transaction code SM36.
      • Set the job name, specify the program (usually SAP_WL_COLLECTOR), and define the scheduling parameters (e.g., frequency, start time).
    3. Check Authorizations:

      • Ensure that the user has the necessary authorizations to create and manage background jobs.
    4. Review System Configuration:

      • Check the system configuration settings related to background job processing and workload collection.
      • Ensure that the necessary parameters are set correctly in transaction RZ10 or RZ11.
    5. Monitor Job Execution:

      • After scheduling the job, monitor its execution to ensure it runs as expected. Use transaction SM37 to check for any errors or issues during execution.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to the workload collector job.

    Related Information:

    • Transaction Codes:

      • SM37: Monitor Background Jobs
      • SM36: Define Background Job
      • RZ10: Maintain Profile Parameters
      • RZ11: Display Profile Parameter
    • Documentation: Refer to SAP Help documentation for detailed information on workload collection and background job management.

    • SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.

    By following these steps, you should be able to resolve the S06763 error and ensure that the workload collector job is scheduled and running properly.

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