How To Fix S04060 - ICMAN is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: S04 - CCMS Monitoring Console

• Message number: 060

• Message text: ICMAN is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message S04060 - ICMAN is not active ?

  The SAP error message S04060: ICMAN is not active typically indicates that the Internet Communication Manager (ICM) is not running or has not been properly configured in your SAP system. The ICM is responsible for handling HTTP(S) requests and is crucial for web-based applications and services in SAP.
  Cause:
  
  ICM Not Started: The ICM process may not be started. This can happen if the SAP instance was not started correctly or if there was an issue during the startup.
  Configuration Issues: There may be configuration issues in the instance profile or the ICM settings that prevent it from starting.
  System Errors: There could be underlying system errors or resource issues that are preventing the ICM from functioning properly.
  Network Issues: If there are network-related issues, the ICM may not be able to bind to the required ports.
  
  Solution:
  
  
  Start the ICM:
  
  You can start the ICM manually using the SAP Management Console (SAP MMC) or by using transaction code SMICM.
  In the SAP GUI, enter transaction SMICM, and check the status of the ICM. If it is not active, you can start it from there.
  
  
  
  Check Instance Profile:
  
  Ensure that the instance profile has the correct parameters set for the ICM. You can check the profile parameters using transaction RZ10.
  Look for parameters like icm/server_port_0 (or similar) to ensure they are correctly configured.
  
  
  
  Review Logs:
  
  Check the ICM logs for any error messages that might indicate why it is not starting. You can find the logs in the directory specified by the DIR_LOG parameter in the instance profile.
  Look for the dev_icm log file for detailed error messages.
  
  
  
  Check System Resources:
  
  Ensure that the server has enough resources (CPU, memory, etc.) to run the ICM. Resource constraints can prevent the ICM from starting.
  
  
  
  Network Configuration:
  
  Verify that there are no firewall or network issues that could be blocking the required ports for the ICM.
  
  
  
  Restart the SAP Instance:
  
  If the above steps do not resolve the issue, consider restarting the entire SAP instance to ensure that all components are initialized correctly.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SMICM: Monitor and manage the ICM.
  RZ10: Maintain instance profiles.
  RZ11: Display and change profile parameters dynamically.
  
  
  
  SAP Notes: Check SAP Notes related to ICM issues for any specific patches or updates that may address known problems.
  
  
  Documentation: Refer to the official SAP documentation for detailed information on configuring and troubleshooting the ICM.
  
  
  If the problem persists after trying these solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.