How To Fix S03502 - Workload collector for distributed statistics records (DSR)

SAP Error Message - Details

• Message type: E = Error

• Message class: S03 - Messages for Enjoy TCC Monitors, July 20, 1999

• Message number: 502

• Message text: Workload collector for distributed statistics records (DSR)

What causes this issue?

This monitoring object provides monitoring for the main program for the
workload collector. The program controls the following functions for the
evaluation of distributed statistics records.
Depending on the parameters set, the week, month and
<DS:TX.DSR_TOTAL_VERDICHTUNG>TOTAL aggregations</> are started.
An associated collector is started for every registered component
Every workload collector is started once an hour by default

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message S03502 - Workload collector for distributed statistics records (DSR) ?

  The SAP error message S03502 typically relates to issues with the workload collector for distributed statistics records (DSR). This error can occur in the context of performance monitoring and workload analysis in SAP systems, particularly when there are problems with the collection or processing of workload data.
  Cause:
  The S03502 error can be caused by several factors, including:
  
  Configuration Issues: Incorrect configuration of the workload collector or the distributed statistics records can lead to this error.
  Data Volume: Excessive data volume or a large number of records being processed can overwhelm the workload collector.
  System Performance: Performance issues in the SAP system, such as high CPU or memory usage, can affect the workload collector's ability to function properly.
  Network Issues: If the workload collector is trying to communicate with remote systems, network issues can disrupt the data collection process.
  Authorization Problems: Insufficient authorizations for the user or service account running the workload collector can lead to this error.
  
  Solution:
  To resolve the S03502 error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings for the workload collector and ensure they are set up correctly. This includes checking parameters related to the DSR and workload collection.
  
  
  Monitor System Performance: Use transaction codes like ST03N (Workload Analysis) and ST06 (Operating System Monitor) to monitor system performance. Identify any bottlenecks or resource constraints that may be affecting the workload collector.
  
  
  Reduce Data Volume: If the workload collector is processing a large volume of data, consider reducing the amount of data being collected or processed. This can involve adjusting the time intervals for data collection or filtering out unnecessary records.
  
  
  Check Network Connectivity: If the workload collector is supposed to communicate with other systems, ensure that there are no network issues. Check for connectivity and latency problems.
  
  
  Review Authorizations: Ensure that the user or service account running the workload collector has the necessary authorizations to access the required data and perform the workload collection.
  
  
  Update SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Restart the Workload Collector: In some cases, simply restarting the workload collector can resolve temporary issues.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on workload collectors and distributed statistics records.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it impacts system performance or data integrity.
  
  By following these steps, you should be able to diagnose and resolve the S03502 error related to the workload collector for distributed statistics records in your SAP system.