How To Fix S#581 - User locked globally

SAP Error Message - Details

• Message type: E = Error

• Message class: S# -

• Message number: 581

• Message text: User locked globally

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S#581 - User locked globally ?

  The SAP error message "S#581 User locked globally" indicates that a user account has been locked due to various reasons, typically related to security policies or failed login attempts. Here’s a breakdown of the cause, solution, and related information for this error:
  Cause:
  
  Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to the account being locked as a security measure.
  Manual Locking: An administrator may have manually locked the user account for security reasons or due to policy enforcement.
  Password Expiration: If the user’s password has expired and they have not updated it, the account may be locked.
  System Policies: Certain system policies may automatically lock accounts after a specified number of failed login attempts.
  
  Solution:
  
  
  Unlock the User Account:
  
  An SAP administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Enter the user ID of the locked account and click on the "Lock/Unlock" button to unlock the account.
  
  
  
  Check User Status:
  
  In transaction SU01, check the user status to see if the account is locked and review any other relevant information.
  
  
  
  Reset Password:
  
  If the password has expired, the administrator can reset the password for the user in the same transaction (SU01).
  
  
  
  Review Security Policies:
  
  Review the security policies in place regarding account locking and failed login attempts. Adjust settings if necessary to prevent frequent lockouts.
  
  
  
  User Education:
  
  Educate users on proper login procedures and the importance of remembering passwords to minimize the chances of account lockouts.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (to unlock multiple users)
  SUIM: User Information System (to check user status and logs)
  
  
  
  SAP Notes: Check SAP Notes for any specific issues or patches related to user locking mechanisms.
  
  
  System Logs: Review system logs (transaction SM21) for any related entries that might provide more context on why the user was locked.
  
  
  User Management Best Practices: Implement best practices for user management, including regular audits of user accounts, password policies, and training for users on security practices.
  
  
  By following these steps, you should be able to resolve the "S#581 User locked globally" error and prevent it from occurring in the future.