How To Fix S#142 - Internal error saving calls in database

SAP Error Message - Details

• Message type: E = Error

• Message class: S# -

• Message number: 142

• Message text: Internal error saving calls in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message S#142 - Internal error saving calls in database ?

  The SAP error message S#142, which indicates an "Internal error saving calls in database," typically points to an issue within the SAP system that prevents it from saving data correctly. This error can arise from various underlying causes, including database issues, configuration problems, or even bugs in the SAP software itself.
  Possible Causes:
  
  Database Issues: There may be problems with the database connection, such as a timeout, corruption, or insufficient permissions.
  Configuration Errors: Incorrect settings in the SAP system configuration can lead to this error.
  Software Bugs: There may be a bug in the version of SAP you are using that causes this error under certain conditions.
  Resource Limitations: Insufficient memory or disk space on the server can lead to failures when trying to save data.
  Locking Issues: If another process is locking the database table that the system is trying to write to, it can cause this error.
  
  Solutions:
  
  Check Database Connection: Ensure that the database is up and running, and that the connection settings in SAP are correct.
  Review Logs: Check the SAP application logs (transaction SLG1) and the database logs for any additional error messages that could provide more context.
  Database Consistency Check: Run a consistency check on the database to identify and fix any corruption issues.
  Increase Resources: If resource limitations are suspected, consider increasing memory or disk space on the server.
  Check for Locks: Use transaction SM12 to check for any locks on the database tables that might be causing the issue.
  Update SAP: If you suspect a bug, check for any available patches or updates for your SAP version that might address this issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM12 (Lock Entries), and ST22 (Dump Analysis) to help diagnose the issue.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message.
  System Monitoring: Regularly monitor system performance and database health to preemptively catch issues that could lead to errors like S#142.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.