How To Fix S#137 - Internal error saving calls in database

SAP Error Message - Details

• Message type: E = Error

• Message class: S# -

• Message number: 137

• Message text: Internal error saving calls in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S#137 - Internal error saving calls in database ?

  The SAP error message S#137, which indicates an "Internal error saving calls in database," typically arises from issues related to the SAP system's database or its configuration. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Database Locking Issues: The database may be locked due to concurrent processes trying to access the same data.
  Database Corruption: There may be corruption in the database that prevents data from being saved correctly.
  Insufficient Authorizations: The user may not have the necessary authorizations to perform the operation.
  System Configuration Issues: Misconfigurations in the SAP system or database settings can lead to this error.
  Memory Issues: Insufficient memory or resources allocated to the SAP system can cause internal errors.
  Transport Issues: Problems with transport requests or inconsistencies in the transport directory can also lead to this error.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for and release any locks on the database that may be causing the issue.
  Database Consistency Check: Run database consistency checks to identify and resolve any corruption issues. This may involve using tools specific to your database (e.g., DBCC for SQL Server).
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the operation. You can check this using transaction SU53 or SUIM.
  System Configuration Review: Review the system configuration settings to ensure they are correctly set up. This may involve checking parameters in the instance profile or database settings.
  Monitor System Resources: Check the system's memory and resource allocation. If necessary, increase the memory allocation or optimize the system's performance.
  Check Transport Directory: If the error is related to transport requests, ensure that the transport directory is correctly configured and that there are no inconsistencies.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. You can search for the error message or related keywords.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SM37 (Job Monitoring) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.