How To Fix S#120 - User & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: S# -

• Message number: 120

• Message text: User & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S#120 - User & does not exist ?

  The SAP error message "S#120 User & does not exist" typically indicates that the system is unable to find a user account associated with the specified user ID. This can occur for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User Not Created: The user ID specified does not exist in the SAP system. This could be due to a typo or because the user has not been created yet.
  User Deactivation: The user account may have been created but subsequently deactivated or locked.
  Authorization Issues: The user may not have the necessary authorizations to access certain transactions or data.
  Client-Specific Issues: The user might exist in a different client within the SAP system, and the current client does not have access to that user.
  Database Issues: There could be issues with the database or user master data that prevent the system from retrieving the user information.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists. Enter the user ID and see if the system can retrieve the user details.
  If the user does not exist, you will need to create a new user account.
  
  
  
  Create or Reactivate User:
  
  If the user does not exist, create a new user using transaction SU01.
  If the user exists but is locked or deactivated, you can unlock or reactivate the user in the same transaction.
  
  
  
  Verify Client:
  
  Ensure that you are logged into the correct client where the user account is supposed to exist. You can check the client number in the SAP GUI.
  
  
  
  Check Authorizations:
  
  If the user exists but is facing authorization issues, check the user’s roles and profiles in transaction SU01 or PFCG to ensure they have the necessary permissions.
  
  
  
  Consult with Basis Team:
  
  If you suspect there are database issues or if the problem persists, consult with your SAP Basis team to check for any underlying issues with the user master data or database integrity.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU10: Mass User Maintenance
  
  
  User Management: Familiarize yourself with user management best practices in SAP, including how to create, modify, and delete user accounts.
  Authorization Concepts: Understanding SAP authorization concepts can help in troubleshooting access-related issues.
  
  By following these steps, you should be able to resolve the "S#120 User & does not exist" error in SAP. If the issue persists, further investigation may be required, possibly involving SAP support or your internal IT team.