How To Fix S#107 - User master record comparison. Date: &1, Time: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: S# -

• Message number: 107

• Message text: User master record comparison. Date: &1, Time: &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message S#107 - User master record comparison. Date: &1, Time: &2 ?

  The SAP error message S#107, which indicates "User master record comparison," typically arises during user authorization checks or when there are inconsistencies in user master records. This error can occur in various scenarios, such as during user logon, when accessing certain transactions, or when performing authorization checks.
  Cause:
  
  User Master Record Issues: The user master record may not be properly maintained or may have inconsistencies, such as missing authorizations or incorrect data.
  Profile Changes: Changes made to user profiles or roles that have not been properly updated or synchronized.
  Authorization Objects: Missing or incorrect authorization objects that are required for the user to perform specific actions.
  Date and Time Issues: The error message includes a date and time, which may indicate that the user’s validity period has expired or is not correctly set.
  
  Solution:
  
  
  Check User Master Record:
  
  Go to transaction code SU01 (User Maintenance) and check the user master record for the affected user.
  Ensure that the user has the necessary authorizations and that the validity dates are correctly set.
  
  
  
  Review Authorizations:
  
  Use transaction code SU53 to analyze the last authorization check for the user. This will provide insights into which authorization objects are missing or causing issues.
  If necessary, adjust the roles or profiles assigned to the user.
  
  
  
  Profile Synchronization:
  
  If there have been recent changes to roles or profiles, ensure that these changes have been properly synchronized across the system.
  You may need to regenerate profiles or roles if they are not reflecting the latest changes.
  
  
  
  Check Validity Dates:
  
  Ensure that the validity period for the user is set correctly. If the user is supposed to have access, check that the start and end dates are appropriate.
  
  
  
  System Logs:
  
  Check system logs (transaction code SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Basis Team:
  
  If the issue persists, it may be necessary to involve the SAP Basis team to check for any underlying system issues or inconsistencies.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  SM21: System Log
  
  
  Authorization Concepts: Understanding how authorizations and roles work in SAP can help in troubleshooting these types of errors.
  SAP Notes: Check SAP Notes for any known issues or patches related to user master records and authorization checks.
  
  By following these steps, you should be able to identify and resolve the cause of the S#107 error message in SAP.