How To Fix RZ801 - No log entries found

SAP Error Message - Details

• Message type: E = Error

• Message class: RZ - Messages for Computing Center Management System

• Message number: 801

• Message text: No log entries found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RZ801 - No log entries found ?

  The SAP error message RZ801 "No log entries found" typically occurs when you are trying to view logs in the SAP system, but there are no entries available for the specified criteria. This can happen in various contexts, such as when checking system logs, job logs, or other log-related transactions.
  Causes:
  
  No Logs Generated: The most straightforward reason is that no logs have been generated for the time period or criteria you are checking.
  Log Deletion: Logs may have been deleted due to system housekeeping or retention policies.
  Incorrect Selection Criteria: The filters or selection criteria you are using to view the logs may not match any existing entries.
  Authorization Issues: You may not have the necessary authorizations to view the logs, leading to the appearance of no entries.
  System Configuration: The logging configuration may not be set up correctly, preventing logs from being recorded.
  
  Solutions:
  
  Check Time Frame: Ensure that you are looking at the correct time frame. Adjust the date and time filters to include a broader range.
  Review Selection Criteria: Double-check the selection criteria you are using. Make sure they are appropriate for the logs you are trying to view.
  Check Log Settings: Verify the logging settings in the system. Ensure that logging is enabled for the relevant components or transactions.
  Authorization Check: Confirm that you have the necessary authorizations to view the logs. You may need to consult with your SAP security team.
  System Housekeeping: If logs are being deleted due to housekeeping, you may need to adjust the retention settings in the system configuration.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address specific issues related to logging in your version of SAP.
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to logs include:
  
  SM21: System Log
  SLG1: Application Log
  SM37: Job Monitoring
  
  
  SAP Basis: If you are a Basis administrator, you may want to review the system's configuration settings related to logging and monitoring.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.