How To Fix RZ774 - All entries displayed were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: RZ - Messages for Computing Center Management System

• Message number: 774

• Message text: All entries displayed were deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RZ774 - All entries displayed were deleted ?

  The SAP error message RZ774, which states "All entries displayed were deleted," typically occurs in the context of transaction monitoring or log viewing in the SAP system, particularly when using transaction codes like RZ20 or RZ21 for monitoring CCMS (Computing Center Management System) alerts and logs.
  Cause:
  
  
  Data Deletion: The most common cause of this error is that the entries you are trying to view have been deleted from the database. This can happen due to:
  
  Manual deletion by a user with the necessary authorizations.
  Automatic cleanup processes that are configured to delete old log entries after a certain period.
  System maintenance activities that remove old or unnecessary data.
  
  
  
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view the entries, leading to the perception that all entries have been deleted.
  
  
  System Configuration: The system may be configured in such a way that it does not retain logs or entries for a long time, leading to their deletion.
  
  
  Solution:
  
  
  Check Deletion Settings: Review the configuration settings for log retention in the SAP system. You may need to adjust the settings to retain logs for a longer period.
  
  
  Review User Authorizations: Ensure that the user has the appropriate authorizations to view the logs or entries. You can check this in transaction SU53 or by consulting with your security team.
  
  
  Check for Background Jobs: Investigate if there are any background jobs or processes that are set to delete old entries. You can check transaction SM37 for any relevant jobs.
  
  
  Consult System Logs: Look into system logs (transaction SM21) to see if there are any messages related to the deletion of entries that could provide more context.
  
  
  Recreate Entries: If the entries were deleted unintentionally, you may need to recreate them if possible, depending on the nature of the data.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RZ20 (CCMS Monitoring), RZ21 (CCMS Alert Configuration), and SM21 (System Log).
  Documentation: Review SAP documentation related to CCMS and log management for best practices on monitoring and maintaining logs.
  System Administration: Engage with your SAP Basis team to ensure that the system is configured correctly for log retention and monitoring.
  
  By following these steps, you should be able to address the RZ774 error and understand the underlying causes of the issue.