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Message type: E = Error
Message class: RZ - Messages for Computing Center Management System
Message number: 555
Message text: Spool queue
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RZ555
- Spool queue ?The SAP error message RZ555 typically relates to issues with the spool queue in the SAP system. This error can occur for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
Cause:
- Spool Request Issues: The spool request may be stuck, or there may be a problem with the spool server.
- Printer Configuration: Incorrect printer configuration or settings can lead to issues in processing spool requests.
- Spool Directory Issues: The directory where spool files are stored may be full or have insufficient permissions.
- System Performance: High system load or performance issues can affect the processing of spool requests.
- User Authorization: The user may not have the necessary authorizations to access or manage the spool requests.
Solution:
- Check Spool Requests: Go to transaction code SP01 to check the status of the spool requests. Look for any requests that are stuck or have errors.
- Review Printer Configuration: Ensure that the printer settings are correctly configured in transaction SPAD. Check if the printer is active and properly connected.
- Clear Spool Directory: If the spool directory is full, consider clearing old spool files or increasing the directory size. Ensure that the directory has the correct permissions for the SAP user.
- Monitor System Performance: Use transaction ST22 or SM37 to check for any performance issues or dumps that may be affecting the spool processing.
- User Authorizations: Verify that the user has the necessary authorizations to manage spool requests. You can check this in transaction SU53 or by reviewing the user's roles and profiles.
- Restart Spool Services: If the issue persists, consider restarting the spool services. This can be done through transaction SP01 or by restarting the SAP system if necessary.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.
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