How To Fix RZ428 - Critical system log occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: RZ - Messages for Computing Center Management System

• Message number: 428

• Message text: Critical system log occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RZ428 - Critical system log occurred ?

  The SAP error message RZ428, which indicates that a "Critical system log occurred," typically points to a serious issue within the SAP system that requires immediate attention. This message is often associated with system performance problems, configuration issues, or critical errors that have been logged in the system.
  Causes:
  
  System Performance Issues: High resource consumption (CPU, memory, disk I/O) can lead to critical logs being generated.
  Configuration Errors: Incorrect settings in the system configuration can lead to instability or failures.
  Application Errors: Bugs or issues in custom code or standard applications can trigger critical logs.
  Database Issues: Problems with the underlying database, such as deadlocks or connection issues, can also cause critical logs.
  Transport Errors: Issues during the transport of changes can lead to inconsistencies in the system.
  System Failures: Hardware failures or network issues can also result in critical logs.
  
  Solutions:
  
  Check the System Log: Use transaction code SM21 to review the system log for detailed error messages and timestamps. This can help identify the root cause of the issue.
  Analyze Performance: Use transaction ST03N to analyze system performance and identify any bottlenecks or resource issues.
  Review Configuration: Check the configuration settings in transaction RZ10 or RZ11 to ensure they are set correctly.
  Debug Custom Code: If the issue is related to custom development, use the debugger to trace the code and identify any errors.
  Database Monitoring: Use transaction DB02 to monitor database performance and check for any issues.
  Check Transport Logs: If the issue occurred after a transport, review the transport logs for errors.
  System Restart: In some cases, a system restart may be necessary to clear temporary issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address the specific error or issue you are encountering.
  
  Related Information:
  
  Transaction Codes:
  
  SM21: System Log
  ST03N: Workload Analysis
  RZ10: Profile Maintenance
  RZ11: Profile Parameter Maintenance
  DB02: Database Performance Monitoring
  
  
  SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  Documentation: Review SAP documentation and community forums for similar issues and solutions shared by other users.
  
  Best Practices:
  
  Regularly monitor system logs and performance metrics to catch issues early.
  Implement a robust change management process to minimize the risk of configuration errors.
  Keep the system and its components updated with the latest patches and updates from SAP.
  
  By following these steps, you can effectively diagnose and resolve the issues related to the RZ428 error message in your SAP system.