How To Fix RZ397 - Weighting for round robin procedure deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: RZ - Messages for Computing Center Management System

• Message number: 397

• Message text: Weighting for round robin procedure deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RZ397 - Weighting for round robin procedure deleted ?

  The SAP error message RZ397, which states "Weighting for round robin procedure deleted," typically occurs in the context of workload balancing in SAP systems, particularly when using the round-robin scheduling method for distributing tasks among multiple application servers.
  Cause:
  This error message is usually triggered when the system detects that the weighting configuration for the round-robin procedure has been deleted or is missing. The weighting is essential for determining how tasks are distributed among the available servers. If the configuration is not set correctly, the system cannot perform load balancing effectively, leading to this error.
  Solution:
  To resolve the RZ397 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to transaction code RZ12 (or RZ10 for profile parameters) to check the configuration settings for the load balancing.
  Ensure that the weighting for the round-robin procedure is correctly defined.
  
  
  
  Reconfigure Weighting:
  
  If the weighting has been deleted, you will need to reconfigure it. This can typically be done in the same transaction (RZ12) by adding the necessary weights for each application server involved in the round-robin procedure.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or warnings that might provide more context about why the weighting was deleted.
  
  
  
  Restart the Instance:
  
  After making changes to the configuration, it may be necessary to restart the affected application server instance to apply the new settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to load balancing and round-robin procedures for any specific guidelines or best practices.
  
  
  
  Contact SAP Support:
  
  If the issue persists after reconfiguration, consider reaching out to SAP support for further assistance, especially if this is impacting production systems.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  RZ12: Manage the load balancing settings.
  RZ10: Edit instance profiles where parameters related to load balancing might be set.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that might address known issues or provide additional guidance on configuring load balancing.
  
  
  
  Documentation:
  
  Review SAP Help documentation on load balancing and performance tuning for more detailed information on configuring round-robin procedures.
  
  
  
  By following these steps, you should be able to resolve the RZ397 error and restore proper load balancing functionality in your SAP system.