How To Fix RZ390 - CAUTION: Profile &1 and file &2 are different. Check profile.

SAP Error Message - Details

• Message type: E = Error

• Message class: RZ - Messages for Computing Center Management System

• Message number: 390

• Message text: CAUTION: Profile &1 and file &2 are different. Check profile.

Self-Explanatory Message

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• What is the cause and solution for SAP error message RZ390 - CAUTION: Profile &1 and file &2 are different. Check profile. ?

  The SAP error message RZ390 "CAUTION: Profile &1 and file &2 are different. Check profile." typically indicates a discrepancy between the profile settings defined in the SAP system and the settings in the corresponding profile file on the operating system level. This can lead to inconsistencies in system behavior, as the system may not be using the intended configuration.
  Cause:
  
  
  Profile Mismatch: The profile defined in the SAP system (e.g., instance profile, default profile) does not match the profile file on the file system. This can happen if:
  
  The profile file was manually edited and saved incorrectly.
  The profile was changed in the SAP system but the corresponding file was not updated.
  There are multiple versions of the profile file, and the system is referencing the wrong one.
  
  
  
  File System Issues: The file may not be accessible due to permission issues or it may have been deleted or moved.
  
  
  Transport Issues: If profiles are transported between systems, there may be inconsistencies if the transport did not include all necessary changes.
  
  
  Solution:
  
  
  Check Profile Settings:
  
  Use transaction RZ10 to view the profile settings in the SAP system.
  Compare these settings with the contents of the profile file located in the file system (usually found in the INSTANCE directory of the SAP installation).
  
  
  
  Synchronize Profiles:
  
  If discrepancies are found, update the profile file to match the settings in the SAP system or vice versa, depending on which is the correct configuration.
  Ensure that any changes made to the profile in RZ10 are saved and activated.
  
  
  
  File Permissions:
  
  Check the file permissions of the profile file to ensure that the SAP system has the necessary access rights to read the file.
  
  
  
  Restart the Instance:
  
  After making changes, restart the SAP instance to ensure that the new settings are loaded.
  
  
  
  Transport Management:
  
  If the profile was transported, ensure that all relevant changes were included in the transport request and that the transport was successful.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  RZ10: To maintain profiles.
  RZ11: To view and maintain profile parameters.
  RZ12: To manage instance profiles.
  
  
  
  Profile Types:
  
  Instance Profile: Specific to an SAP instance.
  Default Profile: Common settings for all instances.
  
  
  
  Log Files: Check the developer trace files (dev_* files) for more detailed error messages that may provide additional context.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal for any known issues or patches related to profile management.
  
  
  By following these steps, you should be able to resolve the RZ390 error and ensure that your SAP system is using the correct profile settings.