How To Fix RZ371 - Cursor is not on a valid line.

SAP Error Message - Details

• Message type: E = Error

• Message class: RZ - Messages for Computing Center Management System

• Message number: 371

• Message text: Cursor is not on a valid line.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RZ371 - Cursor is not on a valid line. ?

  The SAP error message "RZ371 Cursor is not on a valid line" typically occurs in the context of transaction codes related to monitoring or managing system logs, such as transaction RZ20 (CCMS Monitoring) or RZ21 (CCMS Alert Monitoring). This error indicates that the cursor is positioned on a line that does not contain valid data or is not selectable for the operation you are trying to perform.
  Causes:
  
  Invalid Selection: The cursor may be positioned on a header line or an empty line that does not correspond to a valid entry.
  Data Refresh: The data displayed may have changed since the last refresh, leading to a situation where the cursor is no longer on a valid line.
  User Interface Glitch: Sometimes, the user interface may not refresh properly, causing the cursor to appear on an invalid line.
  Permissions: The user may not have the necessary permissions to view or interact with certain lines of data.
  
  Solutions:
  
  Reposition the Cursor: Move the cursor to a valid line that contains data. Ensure that you are selecting a line that is meant to be interacted with.
  Refresh the Screen: Use the refresh button or function (often F5) to reload the data. This can help in cases where the data has changed or the display is out of sync.
  Check for Empty Lines: Ensure that you are not trying to select an empty line or a header line that does not contain actionable data.
  Review Permissions: If you suspect that permissions might be an issue, check with your SAP administrator to ensure you have the necessary access rights to view and interact with the data.
  Log Out and Log Back In: If the issue persists, try logging out of the SAP system and logging back in. This can sometimes resolve temporary glitches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes (like RZ20, RZ21) and their functionalities.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Forums: Consider visiting SAP community forums or discussion boards where other users may have encountered and resolved similar issues.
  
  If the problem continues after trying these solutions, it may be beneficial to contact your SAP support team for further assistance.