How To Fix RZ360 - The passwords specified must be identical

SAP Error Message - Details

• Message type: E = Error

• Message class: RZ - Messages for Computing Center Management System

• Message number: 360

• Message text: The passwords specified must be identical

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RZ360 - The passwords specified must be identical ?

  The SAP error message RZ360 "The passwords specified must be identical" typically occurs when there is a mismatch between the passwords entered in a password change or reset process. This error is often encountered in various contexts, such as when changing user passwords in the SAP system or when configuring system parameters that require password entries.
  Cause:
  The primary cause of this error is that the two password fields (usually "New Password" and "Confirm Password") do not match. This can happen due to:
  
  Typing Errors: The user may have mistyped one of the passwords.
  Copy-Paste Issues: If the password is copied and pasted, there may be hidden characters or spaces that cause the mismatch.
  User Confusion: The user may be entering different passwords in the two fields without realizing it.
  
  Solution:
  To resolve this error, follow these steps:
  
  Re-enter Passwords: Carefully re-enter the new password in both fields, ensuring that they match exactly.
  Check for Spaces: Make sure there are no leading or trailing spaces in either password field.
  Use a Simple Password: If you are having trouble, try using a simple password temporarily to ensure that the issue is not related to special characters or complexity requirements.
  Password Policy Compliance: Ensure that the new password complies with the system's password policy (length, complexity, etc.).
  Clear Cache: If the issue persists, try clearing your browser cache or using a different browser to eliminate any potential caching issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific issues related to password management in your version of SAP.
  User Management: If you are an administrator, ensure that user management settings are correctly configured to allow password changes.
  System Logs: Review system logs for any additional error messages that may provide more context about the issue.
  Documentation: Refer to SAP documentation for guidelines on password policies and user management.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis team or support for further assistance.