How To Fix RZ311 - Switch to operation mode & triggered

SAP Error Message - Details

• Message type: E = Error

• Message class: RZ - Messages for Computing Center Management System

• Message number: 311

• Message text: Switch to operation mode & triggered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RZ311 - Switch to operation mode & triggered ?

  The SAP error message RZ311, which states "Switch to operation mode & triggered," typically indicates that the system is in a state where it cannot process requests because it is not in the correct operational mode. This can occur during system startup, maintenance, or when certain configurations are being applied.
  Cause:
  
  System Configuration Changes: Changes made to the system configuration that require a switch to a different operational mode.
  System Maintenance: The system may be undergoing maintenance or updates, which can trigger this message.
  Transport Requests: If there are transport requests that have not been properly imported or are in a pending state, it can lead to this error.
  Background Jobs: Certain background jobs or processes may be running that prevent the system from switching to operational mode.
  
  Solution:
  
  Check System Status: Use transaction code SM51 to check the status of the application servers and ensure they are all up and running.
  Review Logs: Check the system logs (transaction SM21) for any errors or warnings that might provide more context about why the system is not in operational mode.
  Check Background Jobs: Use transaction SM37 to review any background jobs that may be running and causing the system to remain in a non-operational state.
  Switch to Operation Mode: If you have the necessary authorizations, you can manually switch the system to operational mode using transaction RZ10 or RZ11 to adjust the profile parameters.
  Restart the System: If the issue persists, consider restarting the SAP system to clear any temporary states that may be causing the problem.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM51 (for server status), SM21 (for system logs), SM37 (for job monitoring), and RZ10/RZ11 (for profile parameters).
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed logs and system information.
  Documentation: Review SAP documentation related to system operations and maintenance for best practices and guidelines.
  
  By following these steps, you should be able to diagnose and resolve the RZ311 error message effectively.