How To Fix RY373 - RFC problems in determining risk factor &

SAP Error Message - Details

• Message type: E = Error

• Message class: RY - Messages for RM Basis

• Message number: 373

• Message text: RFC problems in determining risk factor &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RY373 - RFC problems in determining risk factor & ?

  The SAP error message RY373 typically indicates that there is an issue with the Remote Function Call (RFC) when the system is trying to determine a risk factor. This error can occur in various contexts, particularly in the SAP GRC (Governance, Risk, and Compliance) module, where risk assessments and evaluations are performed.
  Causes of RY373 Error
  
  
  RFC Connection Issues: The most common cause is a problem with the RFC connection to the backend system. This could be due to network issues, incorrect configuration, or the backend system being down.
  
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the required data or execute the RFC function.
  
  
  Configuration Errors: Incorrect configuration in the GRC system or the backend system can lead to this error. This includes settings related to risk management or the specific RFC function being called.
  
  
  Data Issues: Missing or inconsistent data in the system can also lead to problems when trying to determine risk factors.
  
  
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in executing the RFC calls.
  
  
  Solutions to RY373 Error
  
  
  Check RFC Connections: 
  
  Go to transaction SM59 in SAP and check the status of the RFC connections. Ensure that the connections are correctly configured and that the backend system is reachable.
  
  
  
  Review Authorizations: 
  
  Ensure that the user has the necessary authorizations to execute the required functions. You may need to check roles and profiles assigned to the user.
  
  
  
  Configuration Review: 
  
  Review the configuration settings in both the GRC and backend systems. Ensure that all necessary settings for risk management and RFC calls are correctly configured.
  
  
  
  Data Validation: 
  
  Check the data being used for the risk assessment. Ensure that all required data is present and consistent.
  
  
  
  System Performance Monitoring: 
  
  Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  
  
  
  Check Logs: 
  
  Review the system logs for any additional error messages or warnings that could provide more context about the issue. Use transaction SLG1 to check application logs.
  
  
  
  Consult SAP Notes: 
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM59 (RFC Destinations), SLG1 (Application Log), and SU53 (Authorization Check).
  Documentation: Review SAP documentation related to GRC and RFC connections for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the RY373 error effectively.