How To Fix RU895 - Confirmation is posted twice for & &; SUBRC = &

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 895

• Message text: Confirmation is posted twice for & &; SUBRC = &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RU895 - Confirmation is posted twice for & &; SUBRC = & ?

  The SAP error message RU895 indicates that a confirmation has been posted twice for a particular operation or process. This typically occurs in the context of production orders, where a confirmation is recorded for the completion of a task or operation. The message includes placeholders for specific details, such as the order number and the sub-return code (SUBRC).
  Cause:
  
  
  Duplicate Confirmation: The most common cause of this error is that the system has detected that a confirmation for the same operation has already been posted. This can happen due to:
  
  Manual entry errors where a user inadvertently confirms the same operation multiple times.
  System issues or bugs that lead to duplicate postings.
  Network issues that cause a confirmation to be sent multiple times.
  
  
  
  Incorrect Configuration: Sometimes, the configuration settings in the system may allow for duplicate confirmations, leading to this error.
  
  
  User Error: Users may not be aware that a confirmation has already been posted, leading them to attempt to post again.
  
  
  Solution:
  
  
  Check Existing Confirmations: Before attempting to post a confirmation, check the existing confirmations for the order and operation in question. You can do this by:
  
  Navigating to the production order and reviewing the confirmation history.
  Using transaction codes like CO03 (Display Production Order) to view the details.
  
  
  
  Correct the Duplicate Entry: If a duplicate confirmation has been posted, you may need to reverse or delete the incorrect confirmation. This can typically be done using:
  
  Transaction code CO15 (Cancel Confirmation) to cancel the duplicate confirmation.
  
  
  
  Review User Training: Ensure that users are trained on the correct procedures for posting confirmations to minimize the risk of duplicate entries.
  
  
  System Configuration: If the issue persists, review the system configuration to ensure that it is set up correctly to prevent duplicate confirmations. This may involve consulting with your SAP Basis or technical team.
  
  
  Check for System Bugs: If you suspect that the issue is due to a system bug, check for any available SAP Notes or patches that address this specific error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO11N (Enter Production Order Confirmation) and CO15 (Cancel Confirmation).
  SAP Notes: Search the SAP Support Portal for any notes related to error RU895 for additional guidance or patches.
  Documentation: Review SAP documentation on production order confirmations for best practices and troubleshooting steps.
  
  By following these steps, you should be able to resolve the RU895 error and prevent it from occurring in the future.