How To Fix RU487 - Transfer & order statuses to ALE

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 487

• Message text: Transfer & order statuses to ALE

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RU487 - Transfer & order statuses to ALE ?

  The SAP error message RU487, which pertains to the transfer of order statuses to ALE (Application Link Enabling), typically indicates an issue with the configuration or processing of order statuses in the context of ALE distribution. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: The ALE configuration for the relevant message type or distribution model may not be set up correctly.
  Missing or Incorrect Data: The order or status data being processed may be incomplete or incorrect, leading to issues during the transfer.
  IDoc Issues: The Intermediate Document (IDoc) structure may not match the expected format, or there may be issues with the IDoc processing.
  Authorization Problems: The user or system may lack the necessary authorizations to perform the transfer of order statuses.
  System Errors: There may be underlying system errors or inconsistencies that are preventing the successful transfer of data.
  
  Solutions:
  
  
  Check ALE Configuration:
  
  Verify that the ALE configuration for the relevant message type is correctly set up in transaction WE20 (Partner Profiles) and WE21 (Port Definition).
  Ensure that the distribution model is correctly defined in transaction BD64.
  
  
  
  Validate Data:
  
  Check the order and status data being processed for completeness and correctness. Ensure that all required fields are populated.
  
  
  
  Review IDoc Structure:
  
  Use transaction WE02 or WE05 to monitor IDocs and check for any errors or inconsistencies in the IDoc structure.
  If necessary, regenerate the IDoc or correct any issues found.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system has the necessary authorizations to perform the transfer. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  System Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue. Use transaction SM21 for system logs and SLG1 for application logs.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  WE20: Partner Profiles
  WE21: Port Definition
  BD64: Distribution Model
  WE02/WE05: IDoc Monitoring
  PFCG: Role Maintenance
  SM21: System Log
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP Help documentation for ALE and IDoc processing for more detailed information on configuration and troubleshooting.
  
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or consult with a technical expert familiar with ALE and IDoc processing in your specific SAP environment.