How To Fix RU456 - Service & cannot be created manually


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RU - Messages for order completion confirmation

  • Message number: 456

  • Message text: Service & cannot be created manually

  • Show details Hide details
  • What causes this issue?

    The data &V2& &V3& was created for the work &V1&.
    The definition of the standard value key in the work center determines
    that the work &V1& should be given the duration that is generated by
    the pair formation (start/finish) of time events.
    An additional manual calculation of work cannot then take place.

    How to fix this error?

    With time event confirmations you may only create work for standard
    values to which no record class group (setup/processing/teardown) is
    assigned in the definition of the standard value key.
    Proceed as follows:
    First check which standard value key is maintained in the work center.
    <DS:TRAN.CR03>Execute function</>
    Check whether a record class group is assigned in the standard value
    definition.
    <DS:SIMG.SIMG_CFMENUOLPSOP19>Execute function</>

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RU456 - Service & cannot be created manually ?

    The SAP error message RU456, which states "Service & cannot be created manually," typically occurs in the context of service management or service order processing within SAP. This error indicates that the system is preventing the manual creation of a service due to certain conditions or configurations that are not met.

    Causes:

    1. Service Type Configuration: The service type may be configured in such a way that it does not allow manual creation. This could be due to settings in the service master data or service category.
    2. Authorization Issues: The user may not have the necessary authorizations to create the service manually.
    3. System Settings: Certain system settings or parameters may restrict the manual creation of services.
    4. Service Order Status: If the service order is in a status that does not allow changes or additions, this error may occur.
    5. Dependencies on Other Objects: The service may be dependent on other objects or processes that need to be completed before manual creation is allowed.

    Solutions:

    1. Check Service Type Configuration: Review the configuration of the service type in the SAP system. Ensure that it is set up to allow manual creation.
    2. Review User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create services.
    3. System Settings: Consult with your SAP Basis or system administrator to review any system settings that may be affecting service creation.
    4. Service Order Status: Verify the status of the service order. If it is in a status that does not allow changes, you may need to change the status or create a new service order.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related configurations.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to manage service orders effectively.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By addressing the potential causes and following the suggested solutions, you should be able to resolve the RU456 error and successfully create the service as needed.

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