How To Fix RU440 - Error in actual time determination

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 440

• Message text: Error in actual time determination

System Response

With breakpoint-, partially completed and final confirmations the
actual time is calculated for the confirmation interval thereby
completed. Here an error has occurred.

How to fix this error?

You should check whether one of the following points could have
triggered the error:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

No shift sequence was assigned to the work center.
No available capacity was defined for capacity entered in the work
center for scheduling.
The factory calendar has not been maintained for the current calendar
year.
The reporting time lies before 01.01.1970.
The work center entered does not exist.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU440 - Error in actual time determination ?

  The SAP error message RU440, which states "Error in actual time determination," typically occurs in the context of time management or time evaluation processes within SAP systems, particularly in Human Capital Management (HCM) modules. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes of RU440 Error
  
  
  Incorrect Time Data: The error may occur if there are inconsistencies or errors in the time data being processed. This could include missing or incorrect time entries, such as clock-ins or clock-outs.
  
  
  Configuration Issues: Misconfigurations in the time evaluation settings or rules can lead to this error. This includes incorrect settings in the schema or rules that govern how time is evaluated.
  
  
  Master Data Issues: Problems with employee master data, such as missing or incorrect infotypes (e.g., infotype 0007 for planned working time), can also trigger this error.
  
  
  Authorization Issues: Lack of proper authorizations for the user executing the time evaluation can lead to errors in processing.
  
  
  Technical Issues: System bugs or issues with the underlying database can also cause this error.
  
  
  Solutions to RU440 Error
  
  
  Check Time Data: Review the time data for the employee(s) in question. Ensure that all time entries are complete and accurate. Look for missing clock-ins or clock-outs.
  
  
  Review Configuration: Check the configuration settings for time evaluation in the SAP system. Ensure that the time evaluation schema and rules are correctly set up and that they align with the organization's policies.
  
  
  Validate Master Data: Ensure that the employee master data is complete and accurate. Check relevant infotypes for any missing or incorrect information.
  
  
  Authorization Check: Verify that the user executing the time evaluation has the necessary authorizations to perform the task. If not, adjust the user roles accordingly.
  
  
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the execution of the time evaluation process. This can help identify the specific point of failure.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to the RU440 error.
  
  
  Contact SAP Support: If the problem cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PT60 (Time Evaluation) and PT_ERL (Time Evaluation Log) to analyze time evaluation results and logs.
  Documentation: Review SAP documentation related to time management and evaluation processes for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the RU440 error effectively.