How To Fix RTST_TP036 - Customizing settings do not exist.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RTST_TP - Messages of Fiori App Transfer Products

  • Message number: 036

  • Message text: Customizing settings do not exist.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RTST_TP036 - Customizing settings do not exist. ?

    The SAP error message RTST_TP036, which states "Customizing settings do not exist," typically occurs when there is a missing configuration or setup in the system that is required for a specific transaction or process. This error is often related to the Transport Management System (TMS) or other customizing settings in SAP.

    Causes:

    1. Missing Transport Route: The transport route may not be defined correctly, or it may be missing entirely.
    2. Incorrect Client Settings: The client settings may not be properly configured to allow for the necessary customizing settings.
    3. Transport Layer Issues: The transport layer may not be set up correctly, leading to issues in transporting objects.
    4. Missing Customizing Entries: The specific customizing entries required for the transaction or process may not exist in the system.
    5. Authorization Issues: The user may not have the necessary authorizations to access the customizing settings.

    Solutions:

    1. Check Transport Routes:

      • Go to transaction STMS and check the transport routes. Ensure that the routes are correctly defined and that the systems are connected properly.
    2. Verify Client Settings:

      • Check the client settings in transaction SCC4. Ensure that the client is set up to allow for customizing and that it is not in a restricted state.
    3. Review Transport Layer:

      • In transaction SE03, check the transport layer settings. Ensure that the transport layer is correctly assigned to the development and quality systems.
    4. Create Missing Customizing Entries:

      • If specific customizing entries are missing, you may need to create them. This can often be done through the relevant customizing transaction (e.g., SPRO).
    5. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the customizing settings. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
    6. Transport Requests:

      • If the customizing settings were recently transported, ensure that the transport request was successfully imported into the target system.

    Related Information:

    • Transaction Codes:

      • STMS: Transport Management System
      • SCC4: Client Administration
      • SE03: Transport Organizer Tools
      • SPRO: Customizing - Project Management
      • SU53: Display Authorization Check
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    • Documentation: Review the SAP documentation related to the Transport Management System and customizing settings for more detailed guidance.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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