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Message type: E = Error
Message class: RTST_TP - Messages of Fiori App Transfer Products
Message number: 033
Message text: Label for box &1 cannot be printed.
There is a problem with the print service in the backend system.
Printing the box label is canceled.
Contact your system administrator.
There might be a problem with the Adobe document server. See SAP Note
<DS:URLA.https://launchpad.support.sap.com/#/notes/944221>944221</>
about Error analysis for problems in form processing. If you cannot
resolve the issue, please open an incident on component LO-RFM-STO-FIO.
Error message extract from SAP system. Copyright SAP SE.
RTST_TP033
- Label for box &1 cannot be printed. ?The SAP error message RTST_TP033, which states "Label for box &1 cannot be printed," typically occurs in the context of label printing within SAP systems, particularly when dealing with packaging or shipping processes. Here’s a breakdown of the potential causes, solutions, and related information for this error:
Causes:
- Missing Label Definition: The label format or definition for the specified box is not available in the system.
- Incorrect Configuration: The printer or output device may not be correctly configured in the SAP system.
- Label Printer Issues: The physical label printer may be offline, out of paper, or experiencing hardware issues.
- Authorization Issues: The user may not have the necessary permissions to print labels.
- Data Issues: The data required for printing the label (like material number, quantity, etc.) may be missing or incorrect.
- Output Type Not Defined: The output type for the label printing may not be defined or linked correctly in the system.
Solutions:
Check Label Definition:
- Verify that the label format for the specified box is defined in the system. You can check this in the SAP Smart Forms or SAPscript where the label is designed.
- Ensure that the label is correctly assigned to the relevant output type.
Printer Configuration:
- Check the configuration of the printer in SAP (transaction SPAD). Ensure that the printer is set up correctly and is active.
- Test the printer to ensure it is functioning properly.
Check User Authorizations:
- Ensure that the user has the necessary authorizations to print labels. This can be checked with the security team or through transaction SU53.
Review Output Type Settings:
- Go to the output type configuration (transaction NACE) and ensure that the output type for label printing is correctly defined and linked to the relevant application.
Data Validation:
- Check the data being sent for printing. Ensure that all required fields are populated and valid.
Check for System Messages:
- Look for any additional error messages or logs that may provide more context about the issue. This can be done through transaction SLG1 (Application Log).
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical support team for further investigation.
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