How To Fix RTST_OP030 - Quantity of the order item cannot be changed; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_OP - Messages for Retail Store Order Products application

• Message number: 030

• Message text: Quantity of the order item cannot be changed; see long text

What causes this issue?

The mapping of purchasing document type &V1& to the source SAP
Forecasting and Replenishment system is missing.

System Response

The order item quantity is not changed and no new order item is created.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

In Customizing for <LS>Materials Management</> under <LS>Purchasing ->
Order Optimizing -> Grouping of Order List Items to Purchase Orders ->
Mapping of Purchasing Document Types</>, maintain the mapping of
purchasing document type &V1& to the source SAP F<(>&<)>R system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_OP030 - Quantity of the order item cannot be changed; see long text ?

  The SAP error message RTST_OP030 indicates that the quantity of an order item cannot be changed. This error typically occurs in the context of order management, such as sales orders, purchase orders, or production orders. The message suggests that there are constraints or conditions preventing the modification of the order item quantity.
  Causes:
  
  Order Status: The order may be in a status that does not allow changes, such as being completed, delivered, or invoiced.
  Dependencies: There may be dependencies or linked documents (e.g., delivery documents) that prevent changes to the order quantity.
  Configuration Settings: Certain configuration settings in the SAP system may restrict changes to order quantities based on business rules.
  Document Type Restrictions: Specific document types may have restrictions on changing quantities after a certain point in the process.
  User Authorizations: The user may not have the necessary authorizations to make changes to the order.
  
  Solutions:
  
  Check Order Status: Verify the current status of the order. If it is completed or has been processed further (e.g., delivery or invoicing), you may need to create a new order or adjust the existing one through a different process.
  Review Dependencies: Check for any linked documents or dependencies that may be preventing the change. If there are deliveries or invoices associated with the order, you may need to reverse or adjust those first.
  Consult Long Text: The error message suggests checking the long text for more details. This can provide specific information about why the change is not allowed.
  Configuration Review: If you have access, review the configuration settings related to order management to see if there are any rules that need to be adjusted.
  User Authorization: Ensure that the user attempting to make the change has the necessary permissions. If not, consult with your SAP security team to obtain the required access.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), ME22N (Change Purchase Order), or CO02 (Change Production Order) depending on the context of the order.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be known issues or patches available.
  Documentation: Review SAP documentation or user manuals related to order management for additional insights into handling order quantities and related errors.
  
  By following these steps, you should be able to identify the cause of the RTST_OP030 error and take appropriate action to resolve it.