How To Fix RTST_CPR010 - Count &1 is locked by user &2 (&3).


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RTST_CPR - Messages for Fiori App Count Products with RFID

  • Message number: 010

  • Message text: Count &1 is locked by user &2 (&3).

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RTST_CPR010 - Count &1 is locked by user &2 (&3). ?

    The SAP error message RTST_CPR010 indicates that a certain count (in this case, represented by &1) is locked by a specific user (&2) and possibly a session or transaction identifier (&3). This typically occurs in the context of data processing or transaction management where a resource is being accessed by multiple users or processes simultaneously.

    Cause:

    1. Concurrent Access: The most common cause of this error is that another user or process is currently accessing or modifying the same data or count, leading to a lock being placed on it.
    2. Long-Running Transactions: If a transaction takes too long to complete, it can hold locks longer than expected, preventing other users from accessing the same data.
    3. Improper Lock Release: Sometimes, locks may not be released properly due to application errors or unexpected terminations.

    Solution:

    1. Identify the Locking User: Use transaction codes like SM12 (for lock entries) to identify the user and session that is holding the lock. You can check the details of the lock and see if it is still valid.
    2. Wait for Release: If the locking user is performing a legitimate operation, it may be best to wait until they complete their transaction.
    3. Terminate the Lock: If the locking session is no longer active or is stuck, you may need to terminate it. This can be done through SM12 by selecting the lock entry and choosing to delete it. Be cautious with this approach, as it may lead to data inconsistencies.
    4. Review Application Logic: If this error occurs frequently, review the application logic to ensure that locks are being managed properly and that transactions are not taking longer than necessary.
    5. Increase Lock Timeout: In some cases, adjusting the lock timeout settings in the system configuration may help, but this should be done with caution and typically as a last resort.

    Related Information:

    • Transaction Codes:
      • SM12: Display and manage lock entries.
      • SM21: Check system logs for any related errors or warnings.
      • ST22: Analyze dumps that may provide insight into application errors.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for best practices on handling locks and transactions to avoid such issues in the future.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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