How To Fix RTST_CMP_MSG069 - You are not authorized to display tasks for store &1 and category &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_CMP_MSG - Message clas for Check My Products

• Message number: 069

• Message text: You are not authorized to display tasks for store &1 and category &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_CMP_MSG069 - You are not authorized to display tasks for store &1 and category &2. ?

  The SAP error message RTST_CMP_MSG069 indicates that a user does not have the necessary authorization to display tasks for a specific store and category. This is a common issue in SAP systems where authorization checks are in place to ensure that users can only access data relevant to their roles.
  Cause:
  
  Authorization Issues: The user does not have the required authorization object or role assigned to view tasks for the specified store and category.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific store or category.
  Data Restrictions: There may be restrictions in place that limit access to certain stores or categories based on user profiles.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management transaction (e.g., SU01).
  Ensure that the user has the appropriate roles that include access to the required store and category.
  
  
  
  Review Authorization Objects:
  
  Check the relevant authorization objects that control access to the store and category. Common authorization objects for this type of access might include S_TCODE, S_USER_AUTH, or specific objects related to the task management module.
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Modify Roles if Necessary:
  
  If the user lacks the necessary authorizations, you may need to modify the existing roles or create a new role that includes the required permissions.
  Work with your SAP security team to ensure that the changes comply with your organization’s security policies.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  Ensure that the user can now access the tasks for the specified store and category.
  
  
  
  Documentation:
  
  Document any changes made to user roles or authorizations for future reference and compliance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01 (User Maintenance)
  PFCG (Role Maintenance)
  SU53 (Authorization Check Analysis) - This transaction can be used to analyze authorization failures.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to authorization issues.
  
  
  User Training: Ensure that users are trained on how to request access to additional roles or permissions if they encounter similar issues in the future.
  
  
  By following these steps, you should be able to resolve the RTST_CMP_MSG069 error and ensure that the user has the necessary access to perform their tasks.