How To Fix RTST_CMP_MSG065 - Task &2 is locked by user &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_CMP_MSG - Message clas for Check My Products

• Message number: 065

• Message text: Task &2 is locked by user &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_CMP_MSG065 - Task &2 is locked by user &1. ?

  The SAP error message RTST_CMP_MSG065 indicates that a specific task (denoted by &2) is currently locked by a user (denoted by &1). This typically occurs in the context of transport management in SAP, where tasks are used to manage changes and transport them between different systems.
  Cause:
  
  User Lock: The task is being edited or has been opened by another user, which prevents other users from making changes to it simultaneously.
  Incomplete Transport: The task may not have been released properly, leading to it being locked.
  System Issues: Occasionally, system issues or crashes can lead to tasks being left in a locked state.
  
  Solution:
  
  Identify the User: Check who is currently locking the task. You can do this by using transaction code SM12 to view the lock entries. Look for the user and the specific task that is locked.
  Contact the User: If possible, contact the user who is locking the task to see if they can release it or if they are done with their changes.
  Release the Lock: If the user is unavailable or if the lock is due to a system issue, you may need to manually delete the lock entry. This can be done in transaction SM12 by selecting the lock and choosing to delete it. Be cautious with this approach, as it may lead to data inconsistency if the user is still working on the task.
  Check Transport Logs: Review the transport logs to ensure that there are no issues with the transport process that could be causing the lock.
  System Restart: In some cases, a system restart may help clear any lingering locks, especially if they are due to system issues.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SE01: To manage transport requests and tasks.
  SE09: To manage workbench requests.
  SE10: To manage customizing requests.
  
  
  
  Best Practices:
  
  Always ensure that tasks are properly released after changes are made.
  Communicate with team members about who is working on which tasks to avoid conflicts.
  Regularly monitor transport requests and tasks to ensure they are in a consistent state.
  
  
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.