How To Fix RTST_CMP_MSG023 - Action not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_CMP_MSG - Message clas for Check My Products

• Message number: 023

• Message text: Action not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_CMP_MSG023 - Action not supported ?

  The SAP error message RTST_CMP_MSG023: Action not supported typically occurs in the context of the SAP system when a certain action or operation is attempted that is not permitted or not supported by the current configuration or state of the system. This error can arise in various scenarios, such as during the execution of a transaction, report, or when interacting with specific components of the SAP system.
  Possible Causes:
  
  Unsupported Action: The action you are trying to perform is not supported in the current context or configuration.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  System Configuration: The system may not be configured to allow the action due to settings or restrictions.
  Transaction State: The transaction or process may be in a state that does not allow the requested action.
  Version Compatibility: The action may not be supported in the version of SAP you are using.
  
  Solutions:
  
  Check Documentation: Review the SAP documentation for the specific transaction or action you are trying to perform to ensure it is supported.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. You may need to consult with your SAP security team to adjust roles and permissions.
  System Configuration: Check the configuration settings in the SAP system to ensure that the action is allowed. This may involve consulting with your SAP Basis or configuration team.
  Transaction State: Ensure that the transaction or process is in the correct state to allow the action. If necessary, complete any prerequisite steps before attempting the action again.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional context.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they found.
  Transaction Codes: Familiarize yourself with the transaction codes related to the action you are trying to perform, as this can provide insights into the expected behavior and limitations.
  Error Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the RTST_CMP_MSG023 error in your SAP environment.