How To Fix RTST_CMP_MSG017 - Enter a valid GTIN

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_CMP_MSG - Message clas for Check My Products

• Message number: 017

• Message text: Enter a valid GTIN

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_CMP_MSG017 - Enter a valid GTIN ?

  The SAP error message RTST_CMP_MSG017, which states "Enter a valid GTIN," typically occurs in the context of handling Global Trade Item Numbers (GTINs) in SAP systems. GTINs are unique identifiers for products and are essential for inventory management, sales, and logistics processes.
  Cause:
  
  Invalid GTIN Format: The GTIN entered may not conform to the expected format. GTINs can be 8, 12, 13, or 14 digits long, depending on the type (e.g., GTIN-8, GTIN-12, GTIN-13, GTIN-14).
  Missing GTIN: The field for GTIN may be empty or not filled in correctly.
  Incorrect GTIN: The GTIN entered may not correspond to any existing product in the system or may not be recognized as valid.
  Data Entry Errors: Typos or incorrect characters (like letters or special characters) may have been entered.
  Configuration Issues: There may be issues with the configuration of the GTIN settings in the SAP system.
  
  Solution:
  
  Check GTIN Format: Ensure that the GTIN entered is of the correct length and format. It should be numeric and can be 8, 12, 13, or 14 digits.
  Verify Product Existence: Confirm that the GTIN corresponds to a product that exists in the SAP system. You can do this by checking the material master data.
  Correct Data Entry: Re-enter the GTIN, ensuring there are no typos or incorrect characters.
  Consult Documentation: Refer to SAP documentation or guidelines on GTIN usage to ensure compliance with standards.
  Configuration Review: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to GTINs in the system.
  Use Transaction Codes: Utilize relevant transaction codes (like MM03 for material master) to check the details of the product associated with the GTIN.
  
  Related Information:
  
  GTIN Types: Understand the different types of GTINs (GTIN-8, GTIN-12, GTIN-13, GTIN-14) and their applications.
  SAP Modules: This error may be encountered in various SAP modules, including MM (Materials Management), SD (Sales and Distribution), and WM (Warehouse Management).
  SAP Notes: Check SAP Notes for any known issues or patches related to GTIN handling in your version of SAP.
  Training and Support: Consider training for users on proper data entry practices and the importance of GTINs in supply chain processes.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.