How To Fix RTP353 - The value for the business partner is unknown.

SAP Error Message - Details

• Message type: E = Error

• Message class: RTP - Message class for retirement plans (US enhancement)

• Message number: 353

• Message text: The value for the business partner is unknown.

What causes this issue?

Information regarding a specific business partner can only be obtained
when a business partner number is known.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTP353 - The value for the business partner is unknown. ?

  The SAP error message RTP353, which states "The value for the business partner is unknown," typically occurs in scenarios where the system is unable to recognize or validate the business partner (BP) that has been entered in a transaction or process. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Business Partner Not Created: The business partner may not have been created in the system.
  Incorrect Business Partner ID: The ID entered may be incorrect or misspelled.
  Inactive Business Partner: The business partner may exist but is marked as inactive or blocked.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP ERP and SAP S/4HANA).
  Authorization Issues: The user may not have the necessary authorizations to view or use the business partner.
  Configuration Issues: There may be configuration issues in the business partner settings or in the related modules.
  
  Solutions:
  
  
  Verify Business Partner Existence:
  
  Check if the business partner exists in the system using transaction code BP (Business Partner).
  Ensure that the correct business partner ID is being used.
  
  
  
  Check Status:
  
  Ensure that the business partner is active and not blocked. You can check this in the business partner master data.
  
  
  
  Correct Input:
  
  Double-check for any typographical errors in the business partner ID or name.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the business partner data.
  
  
  
  Data Synchronization:
  
  If using multiple systems, ensure that data synchronization is functioning correctly. You may need to run synchronization jobs or check for errors in data transfer.
  
  
  
  Consult Configuration:
  
  Review the configuration settings related to business partners in the relevant modules (e.g., Sales and Distribution, Materials Management) to ensure everything is set up correctly.
  
  
  
  Check for Updates:
  
  Ensure that the system is up to date with the latest patches and updates, as sometimes bugs can cause such issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner management, SE11 for data dictionary, and SE16 for table display.
  SAP Notes: Check SAP Notes for any known issues or patches related to RTP353.
  Documentation: Review SAP documentation for business partner management to understand the setup and configuration better.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the RTP353 error message.