How To Fix RTP231 - Transaction amount will be reduced with total withholding amount

SAP Error Message - Details

• Message type: E = Error

• Message class: RTP - Message class for retirement plans (US enhancement)

• Message number: 231

• Message text: Transaction amount will be reduced with total withholding amount

What causes this issue?

The total with holding amount will be taken from payment transaction
amount. Hence the contribution and distribution amount are reduced with
withholding amount. While posting payment items for this corresponding
payment order, with holding will be created as separate additional
position in distribution payment item.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

But transaction amount is not changed while parking. It will be
adjusted during post processing.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTP231 - Transaction amount will be reduced with total withholding amount ?

  The SAP error message RTP231, which states "Transaction amount will be reduced with total withholding amount," typically occurs in the context of financial transactions where withholding tax is applicable. This message indicates that the system is adjusting the transaction amount to account for the withholding tax that needs to be deducted.
  Cause:
  
  Withholding Tax Configuration: The withholding tax settings in the system may be configured in such a way that they automatically deduct a certain percentage from the transaction amount.
  Transaction Amount: The original transaction amount may be less than the total withholding amount calculated, leading to this error.
  Incorrect Master Data: The vendor or customer master data may have incorrect withholding tax information, such as the wrong tax type or rate.
  Tax Code Issues: The tax code used in the transaction may not be set up correctly or may not correspond to the expected withholding tax rates.
  
  Solution:
  
  Review Transaction Amount: Check the transaction amount to ensure it is correct and that it can accommodate the withholding tax deduction.
  Check Withholding Tax Configuration: Verify the withholding tax configuration in the system. Ensure that the tax codes and rates are set up correctly in the system.
  Vendor/Customer Master Data: Review the vendor or customer master data to ensure that the withholding tax information is accurate. Update any incorrect information as necessary.
  Adjust Tax Code: If the tax code is incorrect, update it to the appropriate one that reflects the correct withholding tax treatment.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific configuration settings related to withholding tax.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on withholding tax configurations.
  Transaction Codes: Familiarize yourself with transaction codes related to withholding tax, such as OB40 (for tax codes) and OBB8 (for withholding tax types).
  Testing: After making changes, perform test transactions to ensure that the error does not reoccur and that the withholding tax is calculated correctly.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP financial modules for further assistance.