How To Fix RTP103 - Account status cannot be active if retirement plans status is inactive.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RTP - Message class for retirement plans (US enhancement)

  • Message number: 103

  • Message text: Account status cannot be active if retirement plans status is inactive.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RTP103 - Account status cannot be active if retirement plans status is inactive. ?

    The SAP error message RTP103 indicates that an account cannot be set to an active status if the associated retirement plan's status is inactive. This error typically arises in the context of managing employee benefits and retirement plans within the SAP system, particularly in modules related to Human Capital Management (HCM) or Payroll.

    Cause:

    The primary cause of this error is that the system enforces a rule that prevents an account from being active if the retirement plan linked to that account is not active. This is a safeguard to ensure that employees cannot contribute to or benefit from a retirement plan that is not currently valid or operational.

    Solution:

    To resolve the RTP103 error, you can follow these steps:

    1. Check Retirement Plan Status:

      • Navigate to the retirement plan configuration in SAP.
      • Verify the status of the retirement plan associated with the account in question. If it is marked as inactive, you will need to reactivate it.
    2. Reactivate the Retirement Plan:

      • If the retirement plan is indeed inactive, you will need to change its status to active. This typically involves:
        • Accessing the relevant configuration settings in SAP.
        • Updating the status of the retirement plan to "active."
        • Saving the changes.
    3. Review Account Settings:

      • After reactivating the retirement plan, check the account settings again to ensure that they are correctly configured to reflect the active status.
    4. Test the Changes:

      • Once the retirement plan is active, attempt to set the account status to active again. The error should no longer appear if the retirement plan is correctly configured.
    5. Consult Documentation or Support:

      • If you continue to experience issues, consult SAP documentation for specific details related to your version of the software or reach out to your SAP support team for assistance.

    Related Information:

    • SAP Modules: This error is typically encountered in SAP HCM (Human Capital Management) and Payroll modules.
    • Configuration Transactions: You may need to use transactions such as SPRO (SAP Project Reference Object) to access configuration settings for retirement plans.
    • User Roles: Ensure that you have the necessary permissions to make changes to retirement plan statuses and account settings.
    • Testing Environment: If possible, test changes in a development or testing environment before applying them to the production system to avoid unintended consequences.

    By following these steps, you should be able to resolve the RTP103 error and ensure that the retirement plans and accounts are correctly configured in your SAP system.

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