How To Fix RTP001 - Number range interval could not be read.

SAP Error Message - Details

• Message type: E = Error

• Message class: RTP - Message class for retirement plans (US enhancement)

• Message number: 001

• Message text: Number range interval could not be read.

What causes this issue?

The number range interval for a retirement plan should be maintained
for every bank area.

System Response

An error message will be issued when the number range interval could
not be found for a specific bank area.

How to fix this error?

Please maintain the number range interval for your bank area in
customizing: Retirement Plan Maintenance -> Number Ranges -> Maintain
Number range interval for Retirement plans.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTP001 - Number range interval could not be read. ?

  The SAP error message RTP001, which states "Number range interval could not be read," typically occurs when the system is unable to access or retrieve the number range intervals defined for a specific object or document type. This can happen for several reasons, including configuration issues, missing authorizations, or inconsistencies in the number range settings.
  Causes:
  
  Missing Number Range Object: The number range object may not be defined in the system.
  Number Range Not Assigned: The specific number range interval may not be assigned to the relevant document type or object.
  Authorization Issues: The user may not have the necessary authorizations to access the number range.
  Configuration Errors: There may be errors in the configuration of the number range intervals.
  Transport Issues: If the number range configuration was transported from another system, it may not have been transported correctly.
  
  Solutions:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Check if the relevant number range object exists and is correctly configured.
  Ensure that the number range intervals are defined and active.
  
  
  
  Assign Number Range:
  
  If the number range is not assigned, you can assign it using the relevant configuration transaction (e.g., for document types, use transaction code OBA7 for financial documents).
  Ensure that the number range is assigned to the correct document type or object.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the number range. This can be checked using transaction code SU53 after the error occurs.
  If necessary, consult with your security team to ensure the user has the appropriate roles and authorizations.
  
  
  
  Review Transport Requests:
  
  If the number range configuration was recently transported, check the transport logs to ensure that the transport was successful and that all necessary objects were included.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  System Restart:
  
  In some cases, a system restart or a refresh of the number range buffer may resolve temporary issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: Number Range Objects
  OBA7: Assign Number Ranges to Document Types
  SU53: Authorization Check
  
  
  SAP Notes: Always check for relevant SAP Notes that may provide fixes or additional information regarding the error.
  Documentation: Review SAP documentation related to number range management for best practices and configuration guidelines.
  
  If the issue persists after following these steps, it may be necessary to engage with SAP support for further assistance.