How To Fix RTCMMD402 - No article hierarchies found

SAP Error Message - Details

• Message type: E = Error

• Message class: RTCMMD - Article Hierarchy

• Message number: 402

• Message text: No article hierarchies found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTCMMD402 - No article hierarchies found ?

  The SAP error message RTCMMD402 "No article hierarchies found" typically occurs in the context of SAP Retail or SAP S/4HANA when the system is unable to find any article hierarchies for a specific article or group of articles. This can happen during various processes, such as when trying to display or manage articles in the system.
  Causes:
  
  Missing Hierarchies: The most common cause is that the article hierarchies have not been created or maintained in the system.
  Incorrect Configuration: There may be configuration issues in the article hierarchy settings or in the master data setup.
  Authorization Issues: The user may not have the necessary authorizations to view the article hierarchies.
  Data Migration Issues: If data has been migrated from another system, the hierarchies may not have been transferred correctly.
  Selection Criteria: The selection criteria used to retrieve the hierarchies may be too restrictive or incorrect.
  
  Solutions:
  
  
  Create or Maintain Article Hierarchies:
  
  Go to the relevant transaction (e.g., MM01 for creating articles) and ensure that the article hierarchies are created and assigned correctly.
  Use transaction OMH1 to maintain article hierarchies.
  
  
  
  Check Configuration:
  
  Verify the configuration settings for article hierarchies in the SAP system. This can be done through the SPRO transaction (Customizing).
  Ensure that the hierarchy types and levels are correctly defined.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and view article hierarchies. This can be checked with the help of your SAP security team.
  
  
  
  Data Migration Review:
  
  If the system has undergone a data migration, review the migration process to ensure that all necessary data, including article hierarchies, has been correctly imported.
  
  
  
  Adjust Selection Criteria:
  
  Review the selection criteria being used when trying to access the article hierarchies. Make sure they are not overly restrictive.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01, MM02, OMH1, and OMH2 for managing articles and hierarchies.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for detailed information on article hierarchy management and configuration.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.