How To Fix RTCMMD164 - Article hierarchy & was not installed for distribution chain &/&

SAP Error Message - Details

• Message type: E = Error

• Message class: RTCMMD - Article Hierarchy

• Message number: 164

• Message text: Article hierarchy & was not installed for distribution chain &/&

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTCMMD164 - Article hierarchy & was not installed for distribution chain &/& ?

  The SAP error message RTCMMD164 typically indicates that there is an issue with the article hierarchy not being installed for a specific distribution chain. This error can occur in the context of SAP Retail or SAP S/4HANA when dealing with master data related to articles (products) and their distribution across different sales channels or locations.
  Cause:
  
  Missing Article Hierarchy: The article hierarchy that is supposed to be linked to the distribution chain is not set up or is missing in the system.
  Incorrect Configuration: The distribution chain may not be properly configured to use the specified article hierarchy.
  Data Inconsistencies: There may be inconsistencies or errors in the master data related to articles or distribution chains.
  Transport Issues: If the article hierarchy was recently transported from another system, it may not have been properly installed or activated.
  
  Solution:
  
  
  Check Article Hierarchy:
  
  Go to the relevant transaction (e.g., MM01 for creating articles or MM02 for changing articles) and verify if the article hierarchy is correctly assigned to the distribution chain.
  Ensure that the article hierarchy exists and is active.
  
  
  
  Configure Distribution Chain:
  
  Use transaction OVK1 to check the configuration of the distribution chain and ensure that it is set up to use the correct article hierarchy.
  If necessary, create or modify the distribution chain settings to include the required article hierarchy.
  
  
  
  Master Data Maintenance:
  
  Ensure that all relevant master data (articles, distribution chains, etc.) is correctly maintained and consistent.
  Use transaction MM03 to display the article and check its settings.
  
  
  
  Transport Management:
  
  If the article hierarchy was recently transported, check the transport logs for any errors or issues.
  Ensure that the transport request was successfully imported and that all necessary objects were included.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to article hierarchy and distribution chains for any specific instructions or known issues.
  
  
  
  SAP Support:
  
  If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves complex configurations or custom developments.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01, MM02, MM03, OVK1, and others related to article and distribution chain management.
  SAP Notes: Search for SAP Notes related to RTCMMD164 for any specific patches or updates that may address this issue.
  Master Data Management: Understanding the principles of master data management in SAP can help in troubleshooting similar issues in the future.
  
  By following these steps, you should be able to identify and resolve the issue related to the RTCMMD164 error message in SAP.