How To Fix RTC_VE002 - Control result is not saved due to a database error.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RTC_VE - Message class for RTC validation engine

  • Message number: 002

  • Message text: Control result is not saved due to a database error.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RTC_VE002 - Control result is not saved due to a database error. ?

    The SAP error message RTC_VE002, which states "Control result is not saved due to a database error," typically indicates that there is an issue with saving data to the database during a transaction in the SAP system. This error can arise from various underlying causes, and addressing it usually involves a few steps to diagnose and resolve the issue.

    Possible Causes:

    1. Database Connectivity Issues: There may be a problem with the connection between the SAP application server and the database server.
    2. Database Locking: The database table may be locked by another transaction, preventing the current transaction from saving its results.
    3. Data Integrity Violations: The data being saved may violate constraints or rules defined in the database (e.g., primary key violations, foreign key constraints).
    4. Insufficient Authorizations: The user may not have the necessary permissions to perform the save operation.
    5. Database Corruption: There could be corruption in the database that is preventing data from being saved.
    6. Configuration Issues: Incorrect configuration settings in the SAP system or database can lead to errors during data operations.

    Solutions:

    1. Check Database Connectivity:

      • Verify that the database server is up and running.
      • Check network connectivity between the SAP application server and the database server.
    2. Review Lock Entries:

      • Use transaction codes like SM12 to check for any locks on the relevant database tables.
      • If locks are found, determine if they can be released or if the locking transaction can be completed.
    3. Validate Data:

      • Ensure that the data being saved adheres to all database constraints.
      • Check for any validation rules that may be causing the save operation to fail.
    4. Check User Authorizations:

      • Verify that the user has the necessary authorizations to perform the save operation.
      • Use transaction SU53 to analyze authorization issues after the error occurs.
    5. Database Health Check:

      • Perform a health check on the database to identify any corruption or issues.
      • Consult with your database administrator to run diagnostic tools specific to your database system.
    6. Review SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
      • Apply any recommended patches or updates.
    7. Consult Logs:

      • Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide additional context.
    8. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SLG1 (for application logs), and SM21 (for system logs).
    • Database Administration: Work closely with your database administrator to ensure that the database is properly maintained and monitored.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to diagnose and resolve the RTC_VE002 error effectively.

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