How To Fix RTC_MASTER_DATA011 - Operational chart of accounts &1, operational account &2 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RTC_MASTER_DATA -

  • Message number: 011

  • Message text: Operational chart of accounts &1, operational account &2 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message RTC_MASTER_DATA011 - Operational chart of accounts &1, operational account &2 does not exist ?

    The SAP error message RTC_MASTER_DATA011 indicates that there is an issue with the operational chart of accounts and the operational account specified in your transaction. This error typically arises when the system cannot find the specified chart of accounts or account in the database.

    Cause:

    1. Non-Existent Chart of Accounts: The operational chart of accounts (&1) you are trying to use does not exist in the system.
    2. Non-Existent Operational Account: The operational account (&2) you are trying to reference does not exist in the specified chart of accounts.
    3. Incorrect Configuration: There may be a configuration issue where the chart of accounts is not properly assigned to the company code or the account is not properly defined.
    4. Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing accounts or charts of accounts.

    Solution:

    1. Verify Chart of Accounts:

      • Go to the transaction code OB13 to check if the operational chart of accounts exists.
      • Ensure that the chart of accounts is correctly defined and active.
    2. Check Operational Account:

      • Use transaction code FS00 to check if the operational account exists in the specified chart of accounts.
      • If the account does not exist, you may need to create it.
    3. Check Company Code Assignment:

      • Ensure that the chart of accounts is assigned to the relevant company code. You can check this in transaction code OBY6.
    4. Review Configuration:

      • Review the configuration settings in the Financial Accounting (FI) module to ensure that everything is set up correctly.
    5. Data Migration Review:

      • If this issue arose after a data migration, review the migration logs and ensure that all necessary data was transferred correctly.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for additional guidance on setting up charts of accounts and operational accounts.

    Related Information:

    • Transaction Codes:

      • OB13: Define Chart of Accounts
      • FS00: Create/Change G/L Account
      • OBY6: Assign Company Code to Chart of Accounts
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.

    • User Authorization: Ensure that you have the necessary authorizations to view and modify the chart of accounts and operational accounts.

    By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.

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